Patient Account Assistant

Upper Great Lakes Family Health (UGLFH) is seeking a Patient Account Assistant post payments and adjustments to patient accounts and perform limited reporting and balancing of daily transactions.

• Posts insurance and patient payments including contractual and non-contractual adjustments, refunds, voids and recoupment transactions.
• Posts appropriate adjustments as required according to terms of insurance contracts.
• Monitors reimbursements for underpayments and remittances with zero payments and notifies the AR team to resolve.
• Assists with Care Management claim submissions.

Upper Great Lakes Family Health is your community-based medical, dental, and behavioral health care center. We are designated as a Federally Qualified Health Center (FQHC), providing services regardless of language, gender, socio-economic status, sexual orientation, physical and mental capacity, age, religion, housing status and ability to pay.

Providing exceptional health care services for all people in the Upper Great Lakes region regardless of their ability to pay.

• Proficient preparing correspondence and simple reports using Microsoft Office Suite.
• Knowledge of medical terminology and/or CPT/ICD-10 coding.
• Experience in healthcare billing, preferred.
• Experience utilizing an electronic health record system, preferred.
• Basic level of written and verbal communication skills, computational and computer skills and mathematical knowledge typically acquired through completion of a high school diploma or equivalent.