Patient Services Representative- Cayuga Medical Center- Emergency Department- Per Diem

** About Cayuga Health
** Cayuga Health offers patient-centered, comprehensive health services at Cayuga Medical Center in Ithaca;
Schuyler Hospital in Montour Falls; and more than 40 medical offices in the Finger Lakes and Central New York. Cayuga Health employs more than 450 providers from 40+ specialties. Additional services include a neo-natal intensive care unit, a home health care agency, an addiction recovery organization, and a skilled nursing facility.

Cayuga Health is a member of Centralus Health, a community-based integrated delivery system. Our mission is to deliver high-quality care, empower our teams to succeed, and improve the wellbeing of the communities we serve.

Our commitment to quality personalized care begins with our exceptional team—over 6500 employees strong.  At Cayuga Health, you will work in a collaborative environment that values excellence, integrity, compassion and stewardship. Together, we create an environment where empathy, honesty and a dedication to quality thrive, empowering us to make a positive impact on the lives we touch.

We offer competitive wages, comprehensive benefits, and professional development opportunities to help our employees grow and thrive. Whether you are just starting your career or taking the next step in healthcare, we invite you to join us in shaping the future of care in our communities.

Learn more ugahealth.org.

A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.
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* Roles and Responsibilities:

**** Patient intake, such as greeting and check-in patients/verifying/updating patient demographics
* Assist patients with filling out consent forms
* Receive and process cash and credit card payments for medical services rendered
* Initiate calls, pages, and triage phone calls.
* Assists in admissions, discharges, transfers and fulfills other customer service or clerical duties
*** Required

Skills and Experience:

**** High school diploma or equivalent
* Professional manner and appearance
* Strong interpersonal and communication skills
* Meticulous attention to detail
* Ability to work independently
*** Preferred

Skills and Experience:

**** Proficient in Microsoft Office Suite (Word, Outlook)
* Knowledge of medical terms and practices preferred
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* Physical Requirements:

**** 80% standing 20% sitting
*** Location and Travel Requirements:
***
* Location:

Onsite at Cayuga Medical Center- 101 Dates Drive, Ithaca, NY 14850
* Shift: Schedule Details (Must be flexible to all shift times below in order to be considered)    Flex

Hours:

Shifts may range between 7 AM and 11 PM. Typical

Shifts:

o 6:45 AM - 3 PM    o 6:45 AM - 7 PM    o 10:45 AM - 7 PM    o 10:45 AM - 11 PM    o 2:45 PM - 11 PM
You MUST be flexible to the holes that are left AFTER our FT and PT staff pick their preferred shifts. You are not guaranteed shifts!
Shift Structure:
8-hour shifts OR 12-hour shifts - Must have at minimum 6 shifts in an 8 week scheduling period. At least One shift MUST be a weekend.
Per Diems must also work 1 summer and 1 winter holiday where there is a need.
* Travel: 0% travel can be expected in this role
*** Pay Range Disclosure:**** $18.50 - $23.00 per hour