Pharmacy Clerk​/Technician

Job Description

Job Description:

The primary responsibility as a pharmacy clerk or technician at Clays Pharmacy is to provide quality care and service to our patients. We are hiring a pharmacy clerk/tech to help our patients with their healthcare needs and focus on providing the best personalized care to each patient.

ESSENTIAL DUTIES AND RESPONSIBILITIES

* Individual may not be on the government exclusion lists as determined by the Office of Inspector General (OIG) and System for Award Management (SAM) Greet customers as they come to the pharmacy

* Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Clays Pharmacy code of conduct.

* Consults regularly with the Pharmacy Manager and pharmacist for the purpose of expediting the processing of prescriptions

* Performs all functions or duties under the direct supervision of the Pharmacist on duty

* Receives new and refilled prescriptions from customers for filling

* Verifies name and address (if applicable) of the person the new prescription is to be filled for, as well as legibility of the prescriber’s name

* Obtains from the prescription files those prescriptions, which have been requested to be refilled

* Prepares labels for new/refill prescriptions

* Accommodates customers when they arrive to pick up prescriptions
* Processes cash register transactions for new and refilled prescriptions
* Arranges customer consultations with pharmacist, when requested

* Ensures that Pharmacist is notified when prescriptions, which are not refills, are being dispensed to the customer so that the Pharmacist can comply with necessary patient communications
* Procures signatures from customers for all prescriptions received

* Answers incoming calls, directs to pharmacist, when appropriate, such as new prescriptions, questions about medication, judgmental decision, etc.

* Completes and processes third-party documents
* Files prescription books or new prescriptions
* Files patient profiles

* Fills bins with prescription vials

* Assist and supports Pharmacy on inventory management activities, such as, ordering, unpacking, checking and storing shipments of pharmaceuticals.

* May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required.

* Assists Pharmacy with developing and maintaining good relationships with other health care providers (including doctors, nurses, etc)

* Cleans pharmacy shelves and work areas and maintains entire premises in a satisfactory state of cleanliness

* Other duties may be assigned

SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities.

COMPETENCIES Analytical – Uses intuition and experience to complement data.

Problem Solving – Identifies and resolves problems in a timely manner;
Gathers and analyzes information skillfully;
Develops alternative solutions;
Works well in group problem solving situations;
Uses reason even when dealing with emotional topics.

Technical Skills – Strives to continuously build knowledge and skills;
Shares expertise with others. Customer Service – Manages difficult or emotional customer situations;
Responds promptly to customer needs;
Solicits customer feedback to improve service;
Responds to requests for service and assistance.

Interpersonal Skills – Focuses on solving conflict, not blaming;
Maintains confidentiality;
Listens to others without interrupting;
Keeps emotions under control;
Remains open to others’ ideas and tries new things.

Oral Communication – Speaks clearly and persuasively in positive or negative situations;
Listens and gets clarification;
Responds well to…