Human Services Practitioner - CIND

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks that include numerous retail and restaurant discounts, savings on local child care centers and special rates for performing arts events.

Our mission is to improve the health and well-being of North Carolinians and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education and research.
Patient care:
We promote health and provide superb clinical care while maintaining our strong tradition of reaching underserved populations and reducing health disparities across North Carolina and beyond.

Education:

We prepare tomorrow’s healthcare professionals and biomedical researchers from all backgrounds by facilitating learning within innovative and integrated curricula and team-oriented interprofessional education to ensure a highly skilled workforce.
Research:
We develop and support a rich array of outstanding health sciences research programs, centers and resources. We provide infrastructure and opportunities for collaboration among disciplines throughout and beyond our university to support outstanding research. We foster programs in the areas of basic, translational, mechanistic and population research.

Flexible work arrangements, including virtual/hybrid work locations, are an integral part of the School of Medicine’s Working Forward initiative. As such, this position’s work location is designated as hybrid. Please note that the designated work location is subject to change based on the unit’s business needs.
Our goal is to help clinical care teams provide more efficient, effective, and family-centered care that optimizes quality of life and well-being for children and youth with I/DD and their families. This position will serve as a professional peer resource for families seen by primary care providers (PCPs) in partner practices and will provide education, training, and guidance to practice staff on how to effectively support children with IDD and their families, including connection to local community resources.
This position will serve as a family system navigator (FN). This position works directly with patient families to provide emotional, informational, and instrumental support to acquire desired services, resources, supports, and therapies. The FN duties and roles include and are not limited to the following:
Supporting families (with emphasis on Eastern NC/Trillium connected families) directly in their I/DD and Mental Health (MH) system navigation needs, work with relevant referring UNC pediatric medical providers, liaison and develop key partners in the relevant Managed Care Organizations and other key agencies such as NC START , area provider agencies (Easter Seals, ARC , ASNC , etc.), support the teaching of other UNC pediatricians and pediatric resident physicians, medical students, and LEND trainees about the I/DD system and common I/DD support needs, connect and/or network with similar efforts such as Duke Pediatrics program, and interface with other family system navigators from related projects at UNC , Duke, and elsewhere, assist in the ongoing development of FN training materials, assist in the tracking and monitoring and reporting of key outcomes.

Additional responsibilities include:

conduct needs assessment with patients and family to identify needed resources, communicate identified…