Receptionist​/Billing CLERK MSC

Job Type: Full-time

Location:

NRMC Multispecialty Clinic
Department: MSC SUPPORT

The Receptionist/Billing Clerk for MSC Support must be a self-motivated person to perform front office functions and assist in billing. The primary responsibilities include but are not limited to answering phones, scheduling patients, verifying insurance coverage, obtaining precertification for procedure/special test, collection and documentation of payments. Will be able to work without constant oversight and has the ability to multitask in a changing environment subsequent to the number of patients at any one time.

Will maintain the mission and core values set forth by Natchitoches Regional Medical Center.

Primary Responsibilities

1. Cordially greets and receives clients, ascertain their needs and appropriately direct visitors and callers.

2. Performs a variety of clerical duties including typing and scanning to help maintain efficient operations.

3. Provide appropriate answers of numerous phone calls, or direct caller to the proper place.

4. Obtain client payments, verification or patient eligibility, and records all pertinent insurance information.

5. Retrieve and record daily patient activity for each client visit to prepare for proper billing.

6. Registers patients into Meditech if send out labs or x-rays/procedures are needed.

7. Prioritizes Access patients.

8. Maintains inventory and orders clerical supplies as needed.

9. Attends staff meetings and in-services.

10. Participates in emergency and disaster drills and situations.

11. Participates in performance improvement projects.

12. Performs additional miscellaneous duties as deemed appropriate and when assigned by supervisor.

1. Ability to read, write, speak, understand, and communicate effectively in English (other languages desirable)

2. Ability to concentrate when there are numerous interruptions.

3. Knowledge of basic computer operation.

4. Ability to use appropriate discretion in handling confidential material and information.

6. Ability to deal with public in a tactful manner.

7. Good physical and mental health, ability to assist with heavy lifting and capable of working under pressure.

8. Ability to perform detailed assignments, work accurately, follow directions and assesses priorities.

9. Good research, analytical, and problem solving.

Supervisory Responsibility

None.

Required Education and Experience

1. High school diploma or GED required.

Preferred Education and Experience

1. Vocational training in office procedures preferred.

2. One year office experience preferred.

3. Six months medical business office experience preferred.

4. Knowledge of medical terminology preferred.

Although Natchitoches Regional Medical Center has earned many awards for quality and service, the greatest honor NRMC holds is the trust of our patients and their families. Record numbers of families across Natchitoches, Winn, and Sabine parishes are making NRMC their first choice for healthcare and choosing NRMC for their health journeys.

As a result, NRMC has become intricately woven into their life stories and family histories. Each day, they share stories of lifesaving care in the emergency room, surgery and medical units, as well as, the many joyful moments of recoveries and births. These remarkable moments are at the heart of all that NRMC Associates do. Our core purpose is and always will be to care for our community.

At NRMC, Associates, our Board, Physicians, and Volunteers are succeeding in creating a Zero Harm culture where everyone is positive, proactive, and accountable. NRMC is a learning organization where yesterday’s events and efforts serve as a baseline for today’s improvements; where people think about people and how best to serve; and where professionals acknowledge and address not only successes, but also any failures, so improvements are made each and every day.

In addition to offering competitive medical, dental, and vision plans for our associates, their spouse, and/or child(ren), NRMC offers other unique benefits such as:

• Health Insurance with 90% coverage when using NRMC services
• 50% off of medical bills from NRMC physician services
• Free generic prescriptions at our pharmacy
• Free and priority access to our Walk-In Clinic
• Health plan premium discounts with annual wellness compliance
• Employer paid long term disability and life insurance policy
• Flexible spending accounts (health care and dependent care)
• Medical Expense Reimburse Account (MERP)