Patient Services Associate - Temporary

## Patient Services Associate - Temporary Apply:
Philadelphia, PA:
Variable time:
Posted Today:
REQ-0039089
** Number of Positions In

Requisition
** 0
* * Job Details
** The Patient Services Associate (PSA) I enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department. Primarily working at the front desk of an outpatient practice the PSA I verifies insurance, referrals and patient demographic information. The PSA I supports delivery of the Jefferson Experience by placing emphasis on the prompt and courteous treatment of all patients and visitors to maintain an efficient flow of patients to examination rooms.
** Job Description
**** Job Duties
*** Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
* Processes check in and/or check out, point of service activities and/or scheduling of patient appointments via EPIC.
* Greets and interacts with patients/visitors in a professional manner, on phone or in person.
* Maintains efficient flow of practice and escalates patient and/or provider concerns as appropriate.
* Adheres to HIPAA privacy and security requirements. Ensures compliance with all applicable federal, state, and local regulatory standards.
* Other duties as requested or assigned.
** Minimum Qualifications
*** High School Diploma / GED
* Must be able to communicate courteously with patients and/or visitors.
* Willingness to provide and support a positive Jefferson Experience for all patients and/or visitors.
* Ability to complete multiple tasks and work under pressure.
* Ability to maintain confidentiality of patient information.