Clinical Supervisor: Orthopedics- Joint

Employment Type:

Full time Shift: Day Shift. At Mercy One, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities - that means not only when you are sick but keeping you well. At Mercy One Genesis Medical Group, we are dedicated to providing a medical home with high quality care where the focus is on you and your family’s health.

We are the largest medical group in the Quad-Cities providing our community care where it wants it and care when it needs it. Mercy One Genesis Crow Valley Orthopedics Care Day-to-day activities become difficult, if not impossible, when you're suffering from hip, knee, shoulder or other joint pain. As leaders in joint care, our surgeons, nurses and therapists at Mercy One Crow Valley Orthopedics Care will guide you through education, treatment and recovery.

At Mercy One, we use the latest techniques and advanced technology to provide you with the best treatment options, all close to home. You can be confident that our team of experienced specialists will use minimally invasive procedures whenever possible. Getting you back to living your best life - that’s our one purpose.

We are looking to hire a Clinical Supervisor in our Mercy One Genesis Crow Valley Orthopedics Care Clinic. The Clinical Supervisor supports the delivery of patient-centered care by overseeing clinical operations, guiding staff performance, and ensuring compliance with organizational policies and regulatory standards. This position fosters a collaborative and professional work environment, promotes continuous improvement, and ensures efficient clinic workflows. The Clinical Supervisor assists with hiring, training, and evaluating clinical staff, supports budget management, and coordinates with clinic leadership to implement protocols and operational changes.

Through effective communication and leadership, they enhance the quality of care and patient experience across the clinic.

Schedule:

Full time 40 hours 7 or 8:00a-5:00p No weekend or Holidays

• Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
• Responsible for hiring, onboarding, coaching and appraising performance of specific clinical staff.
• Responsible for scheduling, orienting, training, and developing assigned colleagues.
• Responsible for reporting hours worked for payroll purposes.
• Works with individual clinic management to evaluate, monitor and enforce clinic specific protocols, procedures and objectives.
• Assists in a variety of clinic specific functions to facilitate effective and efficient flow of services throughout the clinic (i.e. reception, accounting, lab, and nursing).
• Ensures charging/reimbursement changes are integrated into every level of clinic operations by coordinating with the clinic team and monitoring outcomes.
• Promotes an environment of Patient Centered Care, building a team that promotes a positive patient experience with each encounter.
• Assists in the development of the clinic budget.
• Monitors utilization of staff and supplies and makes appropriate adjustments to meet the budget.
• Reconciles and/or prepares daily bank deposits.
• Monitors clinic specific compliance with MCI Policies implementing plans as needed.
• Reviews and makes recommendations to managers on possible revisions to the MCI policies.
• Promotes team concept among all staff in clinic.
• Utilizes effective verbal and nonverbal communication to ensure problems, possible solutions and final solutions are understood and accepted by all affected staff members and patients.
• Demonstrates functional knowledge of essential functions for the job…