Hotel Front Office Manager

Are you looking for a rewarding leadership opportunity and have previous experience as a front desk agent? We’re hiring a hotel front desk manager to lead our already fantastic team. You’ll be responsible for managing the reception area, supervising front office staff, enforcing hotel policies, and ensuring guest services are exemplary. Applicants should have experience in the hospitality industry, demonstrate a commitment to customer service, and come to work with a positive attitude.

If you have management skills and enjoy providing excellent customer service, apply today!

• Engage with hotel guests in person and over the phone, help with any questions they may have, and resolve complaints
• Supervise current front desk staff and hire and train new staff to make sure they’re providing excellent customer service and implementing hotel policies
• Handle the front desk budget and order office supplies as needed
• Compile occupancy reports and financial information for the general manager
• Lead operations at the front desk and make sure guests have an exceptional stay

• Hospitality experience of at least 1 year is required for this role
• Must possess a high school diploma or equivalent certification (GED)
• At least 2 years of experience as a front office manager, front desk, or similar position in the hospitality industry or related field
• Bookkeeping skills and experience with MS Office a plus
• Have superb communication skills, management skills, and multitasking skills

$14.50 hourly