Butler Manager

Elevating Butler Service Through Training, Consultancy & Global Community

The International Platform for Butler Training, Careers & Luxury Service

Connecting the World of Butler Service, Luxury Hospitality & Private Estates

Supporting Modern Butler Careers Through Education, Placement & Mentorship

Training, Consultancy, Networking & Recognition for Luxury Service Professionals

Advancing the Future of Butler Service Through Leadership & Collaboration

A Global Community for Professional Butlers, Trainers & Luxury Hospitality Leaders

Where Modern Butler Service, Education & Industry Excellence Unite

Building the Future of Luxury Service Through Knowledge, Standards & Community

The Global Home of Butler Education, Consultancy & Professional Development

Master Butler Collection has been retained to identify a Butler Manager for an ultra-luxury hotel environment in the Middle East.

This is a senior operational role responsible for leading the Butler division across premium suites, villas and private residences within the property.

The appointment requires a professional who can unify personalised guest experience, structured operational systems and disciplined team leadership.

The Butler Household Manager is both custodian of service standards and strategic operator.

• Lead and manage Presidential, Royal and Villa Butlers
• Develop structured shift coverage including night operations
• Ensure seamless pre-arrival, in-house and departure guest journey
• Maintain consistency across multiple suite categories

• Oversee VIP arrivals and protocol-sensitive stays
• Strengthen emotional connection touchpoints
• Review guest intelligence systems and reporting
• Coordinate closely with Front Office, Housekeeping and F&B

• Design and implement Butler SOPs
• Conduct structured daily briefings and shift handovers
• Monitor performance metrics and guest feedback
• Maintain Forbes and LQA standard alignment

• Mentor junior Butlers and Apprentices
• Conduct training and coaching sessions
• Build leadership bench strength
• Support succession planning within the division

• Protect brand positioning through service excellence
• Identify opportunities for elevated in-suite revenue
• Ensure discretion with high-profile clientele

• Minimum five years in senior Butler or luxury hospitality leadership
• Experience in ultra-luxury hotels or branded residences
• Proven ability to lead multi-cultural teams
• Strong understanding of VIP protocol
• Emotional intelligence and structured leadership style
• Fluent English, additional languages advantageous

• Middle East location
• Compensation aligned with seniority and property scale