F & B Asst Mgr

## Description
** SUMMARY
* * The Assistant Manager is responsible for daily operations and oversight of assigned Food & Beverage outlet(s), including restaurants, and bar/beverage service. This position assists the Manager/Director with planning and pricing menus, preparation of food/beverage, adhering to agreed prices and budgets, maintaining applicable quality standards, sanitation, hygiene, health/safety regulations, working policies and procedures, as well as production and performance of applicable team members.

Ensures exceptional guest service while motivating, training, and supervising Team Members engaged in serving food, beverages, cleaning, and other front-of-house duties. All duties are to be performed within the guidelines of the organization's policies and procedures, tribal regulations, and all federal/state laws, as needed.
** ESSENTIAL DUTIES** &
** RESPONSIBILITIES
* * 1. All Team Members must embrace and deliver Kiowa's Guest Service Standards to every Guest on every shift, as outlined in Orientation, the Team Member Handbook, SOP's, and any other related training.
2. Ensure an exceptional level of service and satisfaction is achieved throughout the properties, exceeding the expectations of external and internal Guests alike in a timely and effective manner.
3. Monitor Guest satisfaction regarding Food & Beverage offerings and communicate details or critical information to the Food & Beverage Manager.
4. Coordinate the planning and training for each Team Member in each assigned Food & Beverage outlet.
5. Assist in development of assigned outlet budget and monitor the flow of revenue and expenditures.
6. Create schedules for Food & Beverage Manager approval.
7. Maintain compliance with all applicable Tribal, Federal, and State Health Department policies and regulations for safety, sanitation, and food storage and preparation.
8. Assist in monitoring Food & Beverage costs routinely and implement controls as required.
9. Maintain correct staffing levels according to business needs, budget and industry standards.
10. Know and understand applicable Local, State, and Federal gaming laws and regulations, as well as internal controls, policies, and procedures.
11. Attend all management meetings and other meetings as assigned by the Food & Beverage Manager.
12. Conduct regular performance appraisals with Team Members, identifying areas for development, training, and recognition.
13. Resolve guest complaints in a prompt and courteous manner and keep Food & Beverage Manager informed.
14. Circulate throughout assigned outlets and maintain a high profile with Guests & Staff.
15. Assist with hiring, training, promoting, performance evaluations, disciplining, and terminating employees with concurrence of the Director of Hospitality, the Director of Human Resources, and Chief Operating Officer/General Manager.
16. Perform additional duties or projects, as assigned.
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* * t of essential job functions is illustrative of the minimums ONLY and is not a compr
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* * ting of all functions and tasks performed by position
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* * ible duties that may be assigned.*## JOB DEMANDS### Physical The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job. Conditions in this job may require exposure to extreme heat or cold and/or equipment, tools, or chemicals that can be hazardous if not handled or disposed of properly.

Job requirements include ability to lift, move, carry, and balance heavy objects and may involve standing and walking for hours at a time.

While performing the job duties, the employee is required to maneuver in all areas of casino and related entity locations when necessary. Ability to talk, hear, stand, sit, walk, climb, balance, stoop, kneel, crouch, and move freely throughout the offices and between buildings or properties for the duration of work hours. Frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms, including lift, carry, push, pull, or move objects, or boxes, up to SO pounds.

Visual acuity to discern and examine text, graphics, color, and symmetry. Speech to communicate clearly, express ideas and convey information in an…