Events Manager- Ricardo Marriott

The Ricardo Marriott Hotel is hiring for an Events Manager
.

You should join our team if you believe...

• That every successful event begins with thoughtful planning, strong communication, and careful attention to detail.
• That events are more than schedules and room setups—they are meaningful moments for the people attending them.
• That great service means listening carefully, anticipating needs, and delivering on every commitment.
• That clear and timely communication between clients, Sales, Culinary, Banquets, Front Office, Housekeeping, and hotel leadership is essential.
• That accurate Banquet Event Orders are the foundation of smooth event execution.
• That organization and preparation allow creativity and hospitality to shine.
• That even the busiest event day can be handled with calm confidence, flexibility, and a little personality.

You’re a great fit for this role if you love...

• Guiding clients through the planning process from contract turnover through event completion.
• Building genuine relationships and becoming a trusted resource for meeting planners, corporate clients, wedding couples, and social-event hosts.
• Learning each client’s vision, priorities, timeline, and budget.
• Creating accurate and detailed Banquet Event Orders, diagrams, resumes, timelines, and other event documents.
• Coordinating guest-room blocks, meeting spaces, menus, audiovisual needs, billing arrangements, transportation, amenities, and special requests.
• Leading pre-convention and planning meetings to confirm expectations and prepare hotel teams for success.
• Communicating event details, changes, deadlines, and responsibilities clearly and promptly.
• Partnering with Culinary and Banquets to ensure menus, service timing, staffing, room setups, and event flow meet client expectations.
• Reviewing upcoming business and distributing event information within established timelines.
• Being present during events to welcome clients, monitor execution, and respond quickly when needs arise.
• Conducting site tours and helping clients envision their event at The Ricardo.
• Identifying opportunities to enhance the event experience and generate additional revenue.
• Managing last-minute changes without losing sight of the details—or your composure.
• Following up after events to gather feedback, address any remaining needs, and strengthen the client relationship.
• Taking pride in the behind-the-scenes coordination that makes an event feel effortless to the guest.

We’re excited to have you join us because...

• You understand that precise event planning directly affects the guest experience and the hotel’s financial performance.
• You are highly organized and can manage multiple events, clients, deadlines, and changing priorities.
• You communicate professionally and confidently with clients, Curators, leaders, vendors, and business partners.
• You understand the importance of accurate, complete, and timely Banquet Event Orders.
• You remain calm, solutions-focused, and hospitable when plans change or challenges arise.
• You can balance client expectations with hotel capabilities, operational needs, and financial guidelines.
• You notice missing details and follow through until every question has an answer.
• You are comfortable discussing menus, setup options, contracts, billing, and event logistics.
• You can collaborate across departments while maintaining clear ownership of the planning process.
• You bring creativity, accountability, and a service-first mindset to every event.
• You believe excellent event management means making complex details feel effortless for the client.

Education and Experience

• High school diploma or equivalent required.
• Bachelor’s degree in hospitality, event management, business, communications, or a related field preferred.
• Previous hotel event planning, catering,…