Executive Housekeeper

## executive housekeeper apply:
ilani:
full time:
posted today:
r-04954
** join our team and experience endless career possibilities
**** if you are an existing employee, please navigate to the internal job posting using this link:**$9925/.htmld
** pledge for success:
** we are dedicated in hiring outstanding individuals who share in our commitment and passion in serving our guests.  Ambition, dedication, attention to detail, and a warm smile are all winning characteristics that lead to the spirit of who we are.
** position summary:
** manages the housekeeping services of the hotel in a manner which will maintain high standards of service and hospitality consistent with the policies and procedures set forth by the management of the hotel.
** primary duties and responsibilities:*
* * promotes superior guest service.
* maintains, and perpetuates a positive organizational culture according to the principles of the spirit of tâlícn and the core values of ilani.
* organizes and manages the daily operations of the housekeeping staff by overseeing the cleaning and sanitation of guest rooms, public areas, and heart of house.
* performs daily inspections of guest hotel rooms, bathrooms and public areas for cleanliness, appearance, and organization according to department standards.
* conducts all departmental and pre-shift meetings.
* prepares and follows through on departmental strategic plans and goals.
* follows up with guests to ensure that customer satisfaction goals are met.
* responsible for the hiring, training, scheduling, evaluating, and counseling of the housekeeping staff.
* prepares department schedules and labor and productivity reports.
* ensures accurate key control.
* works as a liaison for the laundry operation, including managing par levels and guest supplies, ensuring proper laundering, storage, and distribution standards.
* develop and track loss prevention measures for linen.
* works as a liaison for the laundry operation.
* instructs employees on the proper use of equipment and chemicals per the ilani occupational safety and health ordinance.
* provides feedback on survey inspections scores.
* develops action plans and projects for sections that need cleaning improvements.
* maintains a clean, safe, hazard-free work environment.
* reports repairs and replacement of equipment, as needed.
* ensures proper recycling procedures are adhered to .
* assists with the preparation of the monthly p&l and annual budget.
* assists with ordering needed supplies through the inventory control system.
* assists with budget goals for housekeeping and evs supplies.
* communicates with vendors, as needed.
* ensures guest requests are fulfilled in a timely manner.
* performs other duties as assigned.
** minimum qualifications:*
* * high school diploma, ged, recognized equivalent diploma (red), or foreign high school diploma (fhd).
* minimum five (5) years of progressive housekeeping leadership experience in a hotel, resort, or casino environment.
* minimum three (3) years of management experience overseeing housekeeping operations, supervisors, and line-level team members in a hotel with a minimum of 250 rooms.
* must possess 4 diamond housekeeping experience.
* must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment.
* demonstrated experience managing labor scheduling, productivity standards, staffing, and departmental budgets.
* strong knowledge of housekeeping operations, laundry operations, cleaning chemicals, equipment, and safety procedures.
* knowledge of osha regulations, hazard communication standards, sds/msds requirements, blood borne pathogens, and workplace safety programs.
* proficiency with microsoft office applications including word, excel, outlook, and hospitality operational systems.
* strong leadership, communication, coaching, and employee development skills.
* ability to analyze operational data and implement process improvements.
* ability to manage multiple priorities in a fast-paced, high-volume environment.
* ability to work flexible schedules, including weekends, holidays, and varying shifts.
* ability to stand, walk, bend, reach, push, pull, and lift up to 40 pounds throughout a shift.
* must be willing to work in a smoking environment.  
** preferred qualifications:
*** bachelor's degree in hospitality management, business administration, or a related field preferred.
* executive housekeeper experience in a luxury hotel, resort, or casino property preferred.
* experience leading housekeeping…