Director of Catering & Conference Services- P

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

2 days ago Requisition

Summary/Objective

The Director provides strategic and day-to-day leadership for the property’s Catering Sales and Conference Services functions. The role oversees the complete event lifecycle, from initial sales strategy and contracting through operational turnover, planning, execution, billing, and post-event follow-up.

Working closely with the Director of Sales & Strategy, Revenue Management, Culinary, Banquets, Beverage, Reservations, Finance, Marketing, and hotel Operations, the Director will establish Perlen House as a preferred destination for weddings, corporate meetings, social celebrations, and distinctive gatherings.

Essential Functions

Catering & Conference Services Leadership

• Provide strategic and operational direction for Catering Sales and Conference Services.
• Establish departmental goals, performance standards, operating rhythms, and service expectations.
• Align sales commitments, event planning, and operating capabilities across the hotel.
• Maintain visibility throughout the sales, planning, and event-execution process.
• Serve as the senior property contact for significant, sensitive, or complex events.

Catering Sales Strategy & Revenue Performance

• Develop and execute strategies for weddings, corporate meetings, social events, receptions, dinners, and related catering business .
• Own the catering revenue plan, including food and beverage, room rental, meeting space, guestrooms, and ancillary revenue.
• Establish segment priorities, need-date strategies, pricing guidelines, and production expectations.
• Monitor booking pace, conversion, average event value, lead sources, and performance against budget and forecast.
• Implement corrective sales strategies when production, conversion, or revenue falls below expectations.

Wedding Sales Leadership

• Guide the wedding strategy for ceremonies, receptions, rehearsal dinners, welcome events, farewell brunches, and associated room blocks.
• Establish revenue targets, pricing parameters, sales standards, and conversion expectations for the wedding segment.
• Develop relationships with wedding planners, designers, referral partners, and other members of the wedding community.
• Oversee wedding proposals, site inspections, contracts, deposits, minimums, and operational turnover.
• Partner with Culinary, Banquets, Beverage, and Marketing to evolve wedding packages and distinctive experiences.
• Lead sales strategy for corporate meetings, executive events, receptions, dinners, milestone celebrations, showers, reunions, and holiday events.
• Establish account-development priorities for local companies, organizations, professional networks, and community partners.
• Guide proposals, pricing, site inspections, negotiations, contracting, and account-retention strategies.
• Identify recurring programs and opportunities to increase event frequency and total account value.
• Ensure corporate and social business supports the hotel’s revenue goals, available space, and operating capabilities.

Conference Services & Event Planning

• Establish the planning process from signed contract and sales turnover through event execution and post-event follow-up.
• Ensure planning meetings, timelines, Banquet Event Orders, group resumes, diagrams, and related documents are accurate and timely.
• Assign and oversee programs according to complexity, size, client needs, and team capacity.
• Maintain effective communication with clients and operating departments throughout the planning process.
• Ensure client preferences, contractual commitments, VIP details, and special considerations are documented and…