Hui Holokai Ambassador; Casual

Explore limitless possibilities, dreams and adventures on Hawai’i Island as you blaze a trail for a rewarding career in hospitality. Embrace our passion for Hawai’i’s heritage, culture and traditions with amazing career opportunities that await you in paradise. Journey into a luxury oasis where the aloha spirit comes alive.

Fairmont Orchid is an award-winning luxury resort located on the majestic Kohala Coast of Hawai‘i Island. Immerse yourself in an authentic Hawaiian experience, surrounded by 32 oceanfront acres of lush tropical gardens, cascading waterfalls and a tranquil white sand beach and lagoon. Hawai‘i’s warmth and serenity are reflected throughout the design of our family-friendly hotel accommodations with spacious guest rooms, suites and the exclusive Fairmont Gold concierge floor.

Resort amenities include our Spa Without Walls, a 10,000-square-foot oceanfront pool, cultural activities, onsite restaurants, access to world-class golf, a 24/7 fitness center and a 10-court tennis pavilion. Inspired by culture, well-being and genuine aloha, Fairmont Orchid welcomes you to experience authentic Hawai‘i.

What is in it for you:

* benefit available for fulltime or part time employees while being a part of the Fairmont Orchid ‘Ohana

• Premium preferred provider medical/drug/vision benefits at competitive prices*
• We put you first & value you with employer paid coverage for group life and accidental insurance coverage ($7,500) + Coverage is available for your ‘ohana!*
• We believe that hospitality has the power to unlock a better tomorrow with our 401(k)/retirement saving plan & matching program.
• Don’t just live in the moment – own your moment with 11 paid holiday/personal days per year + 10 days of paid vacation that begin accruing immediately*
• We go the extra mile by offering 50% discounts at hotel restaurants, 30% discount on retail items at our Fairmont Store & 30% discount of services offered in our Spa Without Walls.
• We are globetrotters taking advantage of our Travel Program with employee discounts at Accor properties + Friends & Family rates (5,000+ hotels worldwide)*
• Complimentary meals in our employee dining facility

As a Hui Holokai Ambassador, you are responsible for providing exceptional ocean adventures and authentic Hawaiian cultural experiences that create lasting memories for our guests. You will support all aspects of the Recreation Department while delivering warm, personalized service and embodying our commitment to Making Special Happen through genuine Aloha and meaningful guest connections.

What you will be doing:

• Lead daily ocean adventures, including Hawaiian outrigger canoe paddles, fishing excursions, snorkeling adventures, surfing and stand-up paddle boarding lessons, and other guided water experiences.
• Safely steer and paddle Hawaiian outrigger canoes while instructing guests in proper paddling techniques and ocean safety.
• Issue, fit, and provide instruction on the safe use of recreation equipment, including snorkel gear, surfboards, stand-up paddleboards, boogie boards, kayaks, and flotation devices.
• Share the history, traditions, and significance of Hawaiian culture through engaging storytelling and meaningful guest interactions. Actively engage with guests, anticipate their needs, and deliver exceptional service that creates memorable experiences.
• Lead authentic Hawaiian cultural arts and crafts and educational activities that celebrate and perpetuate the traditions of Hawaiʻi, including coconut frond weaving, lei making, tide pool tours, torch lighting, pu kani (conch shell), and other culturally appropriate activities.
• Provide prompt First Aid, CPR, and emergency response as required, and remain knowledgeable in all hotel fire, life safety, and emergency…