Hospitality Assistant Front of House View
Listed on 2026-10-14
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Hospitality / Hotel / Catering
Server/Wait Staff, Event Staff/ Venue Crew, Food & Beverage -
Restaurant/Food Service
Server/Wait Staff, Event Staff/ Venue Crew, Food & Beverage
At 7th Floor Hospitality Group, we don’t just serve food and drink. We serve moments. Flossmoor Social is where community and creativity meet, and every guest interaction is a chance to turn an ordinary night into one people remember.
Inspired by Unreasonable Hospitality by Will Guidara, we believe the smallest gestures can have the greatest impact, and that real hospitality starts with being present, thoughtful and generous in how we serve.
This is more than fast water service. You shape the guest experience from the moment people arrive to the moment they leave, and you make every touchpoint feel personal, warm and intentional. We are looking for people who love people, notice the details and want service to mean something.
Greet with Presence:
Welcome every guest with eye contact and warmth. Make guests feel seen, not just served.
Personalize the Night:
Learn preferences, dietary needs and special occasions, and look for ways to go beyond the script.
Serve with Confidence:
Deliver food and drinks attentively and with flair, and anticipate needs before they are spoken.
Make a Connection:
Remember names, recognize return visits and leave guests feeling better than when they arrived.
Recover and Surprise:
Turn a complaint into a moment a guest remembers for the right reasons.
Serve Each Other First:
Help wherever you are needed, from running food to restocking.
Communicate with
Purpose:
Keep communication open and focused on solutions between the floor and the kitchen.
Set the Tone:
Take pride in your workspace, your appearance and your attitude.
Know the Menu:
Study the food and drinks, the flavor profiles, the pairings and the stories behind each dish and cocktail.
Master the System:
Use the POS quickly and accurately, and double check every order before it goes.
Learn, Share, Repeat:
Ask questions, come to training and keep growing as a hospitality professional and as a person.
Experience:
1 to 2 years in a fast paced dining environment preferred, but attitude and presence matter most.
Physical Readiness:
Able to lift up to 25 pounds, stand and walk for long periods and work in a dynamic environment.
Availability:
Nights, weekends and holidays are expected. We show up when guests need us most.
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