Stewarding Manager

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We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being.

Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—mayvaryby position.

Paid time off is earned according to the local policy and increases with the length of employment.

• Responsible for managing all aspects of steward operations in all outlets.
• Responsible for proper scheduling to ensure a clean, safe and healthy working environment.
• Responsible for all labor and inventory control costs.
• Responsible for controlling company assets.
• Responsible for adherence to all safety regulations.
• Responsible for hiring, training and development of employees.
• Responsible for the maintenance and preventive maintenance of all kitchen and dish room equipment. Maintain the stocking and correct inventory of chemical products.
• Responsible for the upkeep of proper tools.
• Ability to communicate and cooperate with all management and line staff employees.
• Executes and audits supplies and inventory items insuring cost controls.
• Responsible for monthly china, glass, flatware and utensil inventories.
• Responsible for ordering china, glass, flatware and utensils when supplies reach below par levels.
• Ensures that the minimum level of labor is used to perform the required level of service without impacting service standards.
• Completes the required daily financial tools and reports.
• Communicates variances from established standards to Food &Beverage Director.
• Assures all employee files are in order as described in Property Guidelines.
• Understands and administers the PAF form, sets performance expectations and provides coaching and operational support for the supervisory team, and employees.
• Enforces all appearance and uniform guidelines.
• Enforces all regulatory, internal controls, policies and procedures.
• Makes sure kitchen Team Members have and use the proper equipment necessary for the job (gloves, goggles, chemicals, etc.).
• Ensures that all equipment functions properly.
• Circulates through all kitchen areas to inspect team members job performance and/or correct problems/situations.
• Serves as a role model for the Stewarding and EDR Departments. Always conducts oneself in a manner that reflects a positive professional image.
• Trains Stewarding and EDR personnel on proper chemical usage and safety applications.
• Maintains the levels and standards of cleanliness and safety set by L’Auberge and the local Health Department.
• Delegates duties and communicates with the Executive Chef, any special projects and/or area of concerns.

• Responsible for staff development and training programs.
• Responsible for rewards and recognition program to maximize employee engagement.
• Evaluates team members within department and delivers constructive feedback to employees regarding performance.
• Determines recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs.
• Determines work procedures and expedites workflow.
• Responsible for employee performance…