Front Desk Supervisor

## Front Desk Supervisor Apply:
Franklin, TN:
Full time:
Posted Today:
R50500

Hotel :

Franklin Embassy Suites### ### ### ### 820 Crescent Centre Drive### ### Franklin, TN 37067### ### ### ### Full time### ### Compensation Range : $18.50 - $19.43 / hour
* Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.*### ###
** What’s in it for you?
** The
** Atrium SPIRIT
** is a belief in the power of
*** Service****,
** Perseverance**,
** Inclusion**,
** Respect**,
** Innovation***, and
*** Teamwork
* ** to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.
* ** Career Growth & Learning** – 40% of our management hires are internal promotions!
* ** Invest in Your Future** – 401(k) plan with company match.
* ** Comprehensive Health Coverage** – Medical, dental, and vision insurance options.
* ** Paid Time Off & Vacation** – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
* ** Perks That Fit Your Life** – Enjoy Daily Pay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
* ** Purpose & Impact** – Make a difference through Atrium’s community service and volunteer programs.### ###
** Job Description
**** What You Will Do
*** Supervise daily front desk operations, ensuring smooth check-ins, check-outs, and everything in between.
* Coach, train, and motivate front desk associates—you're the team’s go-to guru.
* Handle guest concerns with grace, urgency, and a can-do attitude that sets the tone.
* Monitor cash handling, shift reports, and compliance with brand and safety standards.
* Jump in wherever needed—whether that’s answering phones, updating the reader board, or helping with VIP arrivals.
** What We Are Looking For
*** Customer service and leadership experience – You’ve led teams, kept things calm under pressure, and know how to create a welcoming vibe.
* Strong communication skills – You’ll coordinate with guests, staff, and other departments like a pro.
* Detail-oriented and organized – From shift reports to guest requests, you keep the little things from becoming big problems.
* Tech confident – Hotel systems, emails, reports—nothing fazes you.
* Able to lift 50 lbs and stay on your feet – Because leading by example sometimes means grabbing a luggage cart.
** Why Atrium:
** Hear it from Maria:  For anyone considering a career with Atrium, I highly recommend it. The company is big on internal promotions, and there are always opportunities to grow, whether it happens right away or down the road. _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _Atrium is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.