Learning & Development Specialist

Job Overview:

The Learning & Development Specialist is responsible for the delivery, facilitation, coordination, and administration of learning and development programs that support associate growth and organizational performance. This role serves as a primary facilitator instructor‑led and virtual learning experiences, ensuring engaging, effective, and consistent training delivery.

This role works closely with members of the Learning & Development team and business stakeholders to ensure learning initiatives are executed effectively and consistently.

The Learning & Development Specialist manages program logistics, facilitates designated training programs, maintains learning records, monitors participation and completion, and supports the overall learner experience.

While providing remote support to our national colleagues, our HR Corporate team ensures effective execution of human resources strategies and strategic HR planning. This includes areas such as Talent & Culture, Workforce Planning, Talent Acquisition, Engagement & Events, Recognition, Performance Management, Organizational Development, Learning & Development, Associate Relations, Compensation, DEI, Benefits & Wellness, Labor Relations, and Philanthropy. In addition, this team plays a pivotal role in our current transformation journey.

They are instrumental in helping to develop, train, and retain the right talent, that is fully engaged with this strategy, as well as embodying a true "people first" mindset to help drive UNFI's company culture of collaboration and engagement.

• Facilitates instructor‑led and virtual learning programs across a variety of topics including onboarding, leadership development, systems training, and professional development initiatives.
• Delivers engaging learning experiences that promote knowledge retention, skill development and application of learning on the job.
• Observes, audits, and assesses training delivery conducted by store‑level trainers to ensure consistency and effectiveness. Provides coaching and feedback to trainers to improve facilitation skills, learner engagement, and training outcomes.
• Manages learning program logistics, including scheduling, communications, enrollment, participant support, materials preparation, and reporting.
• Maintains learning records, attendance tracking, completion reporting, and program documentation.
• Supports administration of learning systems and related technologies.
• Collects and reports program participation, completion, and feedback data.
• Provides operational support for enterprise learning initiatives and special projects.
• Maintains strong working relationships with learners, facilitators, managers, and stakeholders.
• Performs other duties as assigned.

• Bachelor's degree preferred or equivalent work experience.

• 2-4 years of experience in learning and development, training, human resources, education, operations, or a related field.
• Experience coordinating training programs, workshops, or learning events.
• Experience facilitating classroom or virtual learning preferred.
• Strong organizational and project coordination skills.
• Excellent written and verbal communication skills.
• Lean Six Sigma knowledge preferred but not required.

• Strong organization, planning, and attention to detail.
• Strong facilitation and presentation skills.
• Experience with Microsoft Office Suite and learning technologies.
• Familiarity with Learning Management Systems.
• Basic understanding of adult learning principles.
• Strong customer service and stakeholder support skills.
• Good judgment…