Sr. Benefits Associate; Level III

At Greenbrier, we do the hard work that matters. The Greenbrier Companies (NYSE:GBX) is powering the movement of products around the world as a leading designer, manufacturer and supplier of freight rail transportation equipment and services.

Greenbrier’s heritage of hard work and industrial innovation is celebrated at every level of our organization. We structure our business to support teams that deliver innovative solutions for our customers while positively impacting the world around us.

Greenbrier’s success begins with people. We believe in supporting our global workforce through our unwavering attention to Safety, Quality, Respect for People and Customer Satisfaction. Our Inclusion, Diversity, Engagement, Access and Leadership (IDEAL) commitment is rooted in these values, which lead to a culture where employees are engaged and feel good about coming to work every day.

The Benefit Associate III performs advanced administrative work supporting the day-to-day operation of the company’s employee benefits and leave programs. Working with limited supervision and within established policies and procedures, this position independently processes complex transactions, reviews data for accuracy, resolves routine and moderately complex issues, and escalates matters requiring policy interpretation or higher-level approval. The role serves as an experienced resource for employees and partners closely with Human Resources, Payroll, benefit carriers, leave administrators, and other vendors to provide accurate, timely, and employee-focused service.

The position requires strong organization, analytical ability, attention to detail, and sound judgment in applying established procedures. The employee manages multiple priorities and deadlines, identifies discrepancies, recommends practical process improvements, and uses advanced Microsoft Excel skills to support audits, reconciliations, tracking, and reporting.

To perform this job successfully an individual must be able to perform the following essential duties satisfactorily. Other duties may be assigned to address business needs and changing business practices.

• Administer employee benefit programs including medical, dental, vision, HSAs, FSAs, life insurance, disability, retirement, and voluntary benefits.
• Support company wellness initiatives and related reporting.
• Independently process new hire enrollments, qualifying life events, terminations, and annual open enrollment transactions in accordance with established procedures.
• Maintain accurate employee benefit records within HRIS and benefits administration systems.
• Audit benefit eligibility, deductions, invoices, and enrollment data to ensure accuracy.
• Reconcile monthly carrier invoices and resolve discrepancies in a timely manner.
• Partner with Payroll to ensure accurate benefit deductions and employer contributions.
• Research and resolve routine and moderately complex employee questions regarding eligibility, coverage, claims, and benefit options; elevate exceptions and matters requiring policy interpretation.
• Coordinate with insurance carriers, brokers, and third-party administrators to resolve issues.
• Prepare reports, analyze benefit data, and identify trends using Microsoft Excel.
• Develop and maintain spreadsheets for benefits tracking, audits, reconciliations, and reporting.
• Coordinate assigned annual benefits open enrollment activities, including employee communications, system testing, data validation, and system updates.

• Administer employee leave programs, including Family and Medical Leave (FMLA), paid family and medical leave, workers' compensation coordination, military leave, and other company leave policies.
• Review leave…