Consumables Support Specialist

Consumables Support Specialist –
Blue Star US

Blue Star is a leading global solutions-based distributor of Point-of-Sale, Bar-coding, data collection, radio frequency identification (RFID), Security, and Wireless mobility products. Blue Star works exclusively with Value Added Reseller Partners, providing them with complete solutions at competitive prices. The company brings unequaled expertise to the market, offers award-winning technical support, and is an authorized service center for a growing number of manufacturers.

The primary responsibility of the Consumables Support Specialist is to provide support to the sales team on stock and custom consumable products, including interfacing directly with vendor partners and resellers to determine and suggest the best solution.

• Support sales team with stock and custom product questions, including but not limited to: receipt paper, labels, tags, cards, wristbands, ribbons and more.
• Assist sales team in all aspects of new and existing custom products, including obtaining new and repeat custom quotes, as well as sample requests and conformance documents.
• Load and maintain new and existing products as needed in Oracle database.
• Support, and relationship development with all existing Vendors' approved/certified/registered resellers and Vendor's Employees.
• Interface with label vendors to obtain product information on a timely basis.
• Assist in the training of internal sales staff on Vendor's products, partner programs, promotions, and business policies.
• Assist in the development of content for all of the marketing and business development collateral for Blue Star/Vendor micro-sites, catalogs, solution sales sheets, product mailers, newsletters, and other promotional programs.
• Assist internal Business Development Managers and Partners in the development of Solution Bundles including any of the Vendor's media.

• 4 year degree is preferred
• Proficient with the Microsoft Office Suite IE:
  Word, Excel, PowerPoint is required
• Excellent attention to detail
• Strong oral and written communication skills are required
• Advanced Excel knowledge required
• Oracle knowledge preferred
• Fundamental knowledge of media, including types of substrates, adhesives and liners is preferred
• Previous experience working with a converter partner or reseller in a consumables capacity preferred
• Understand industry terminology preferred
• Understand distribution models and basic concepts of reseller channel preferred
• Knowledge of the POS and AIDC channel is preferred

Entry level

Full-time

Other

IT Services and IT Consulting

This is an exempt position.

Equal Opportunity Employer/Veterans/Disability.