Product Tester

Product Tester –
Combined Public Communications

Location: Cold Spring, Kentucky

Department: Product Department

Position Summary: The Product Tester ensures CPC’s products function correctly by reviewing requirements, testing new features, identifying issues, and working with teams to support smooth, high-quality releases. This role helps maintain product reliability by applying QA best practices, documenting findings clearly, and collaborating across departments in a fast‑moving environment. Preferred candidates may also assist with more technical testing tasks that require deeper system knowledge.

• Maintain up‑to‑date knowledge of all CPC products, testing procedures, and release schedules.
• Document defects clearly, track them through their full lifecycle, and retest until resolved.
• Collaborate with product managers, developers, contractors, and other stakeholders to confirm requirements and ensure full test coverage.
• Apply a strong understanding of software development processes, system architecture concepts, and QA best practices.
• Convert user stories, acceptance criteria, and workflow diagrams into well‑structured test cases.
• Work effectively in Agile/Scrum environments alongside cross‑functional teams.
• Participate in product release sessions—including occasional after‑hours sessions—to validate quality before deployment.
• Perform automated testing for mobile and web applications, including functional, regression, and performance testing.
• Conduct advanced technical testing on complex components requiring deeper system access or developer‑level tools.

• 2 years’ experience writing and maintaining test scripts.
• 2 years’ experience with mobile application testing (iOS/Android).
• Proven ability to coordinate testing sessions and lead small teams.
• Demonstrated experience with different testing techniques (functional, stress, unit, UI, integration).
• Experience with bug tracking and test management tools.
• Basic understanding of programming concepts and languages.
• Preferred hands‑on experience with automated mobile and web application testing, including functional, regression, and performance testing.
• Associate’s Degree in Computer Science, Information Technology, or related field preferred; equivalent experience considered.

• Excellent communication and documentation skills.
• Strong attention to detail and accuracy.
• Ability to work independently and manage time and tasks effectively.
• Strong collaboration skills with developers, product managers, and other stakeholders.
• Ability to thrive in a fast‑paced Agile environment with frequent priority shifts.

Full Time

Benefits: ESOP, 401K, Insurance

• Entry level

• Full‑time

• Quality Assurance

• Telecommunications