Field Services Technician

Desktop Support Technician

On‑Site | Full‑Time | Intermediate Level

We are seeking an experienced Desktop Support Technician with strong customer service skills to provide on‑site technical support within a secure, structured environment. This role includes installation, troubleshooting, and repair of desktop devices, along with occasional support for related systems such as cameras, servers, and network equipment. The technician will support staff across the facility and may work in areas where individuals assigned to work details are present.

Professionalism, reliability, and adaptability are essential.

• Provide hands‑on support for desktops, laptops, printers, and related hardware.
• Troubleshoot and resolve hardware, software, and connectivity issues in a fast‑paced environment.
• Install, configure, and repair devices and operating systems.
• Assist with additional technology systems such as cameras, access control, or network components as needed.
• Support staff across the facility and maintain a professional presence in all work areas.
• Document and track support requests in a ticketing system.
• Follow established procedures, policies, and escalation paths.
• Perform physical tasks such as lifting equipment and working in non‑standard positions when necessary.
• Collaborate with team members and maintain strong communication with end users.

• Experience in desktop or technical support, including installation, troubleshooting, and hardware repair.
• Strong customer service and communication skills.
• Ability to work independently and as part of a team.
• Valid driver’s license and ability to lift equipment as needed.
• Willingness to complete facility‑specific training.

• Experience supporting multiple operating systems.
• Familiarity with account administration and user access support.
• Exposure to imaging, deployment, and hardware maintenance.
• Understanding of basic networking and connectivity troubleshooting.
• Experience with ticketing systems and documentation practices.
• Interest in learning additional systems such as cameras or low‑voltage equipment.

• Strong customer service is equally important as technical ability.
• Enthusiasm, teamwork, and willingness to ask questions are highly valued.

This is a Contract position based out of Sandy Hook, KY.

The pay range for this position is $18.00 - $23.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may besubject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Sandy Hook,KY.

This position is anticipated to close on Jan 22, 2026.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full‑Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change.

That’s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business…