ServiceNow Engineer - Information Technology - Analysts

Service Now Engineer - Information Technology Job Description

A client of Innova Solutions is immediately hiring for a Service Now Engineer

Position type:
Full-time (Contract)

Duration: 9 Months (Possi. Conv.)

Location:

Charlotte NC, CIC / Los Colinos, TX / Chandler, AZ (3 Days onsite)

As a Service Now Engineer,you will:

• Administer and maintain the Service Nowplatform
• Manage user access, groups, roles, and permissions
• Resolve Level 3
  
  Service Nowincidents
• Design and implement automation for access and group management through the Service Now Request  Catalog
• Collaborate with engineering teams to deliver platform enhancements
• Ensure platform compliance, performance, and best practices

The ideal candidate will have:

• Active Service Now Certified  System Administrator (CSA)
• Active Service Now Certified  Application Developer (CAD)
• Strong Service Now Java Script  development skills
• Experience with REST API integrations
• Hands-on experience managing users, groups, roles, and instance configuration
• Experience configuring tables, forms, lists, fields, and dictionary entries
• Experience reviewing
  
  Service Nowcode
• Experience managing stories in Jira
• Ability to troubleshoot platform issues and provide Level 3 support

This position is only open to applicants who can be engaged on a W-2 basis.

Pay Range*: $65- $72 per hour

Benefits:

• Medical & pharmacy coverage
• Dental/vision insurance
• 401(k)
• Health saving account (HSA) and Flexible spending account (FSA)
• Life Insurance
• Pet Insurance
• Short term and Long term Disability
• Accident & Critical illness coverage
• Pre-paid legal &  protection
• Sick time
• and other types of paid leaves (as required by law)
• Employee Assistance Program (EAP)

• Named One of America’s Best Employers for New Grads by Forbes (2024
• Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, )
• One of the Largest IT Staffing Firms in the US – Ranked #3 by Staffing Industry Analysts (SIA, 2024)
• One of the Largest Staffing Firms in the US – Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & Hire Genics)
• Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
• One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
• AWS Advanced Tier Services Partner with 100+ certifications

Website:

Innova Solutions offers a referral bonus for qualified Ambassadors who refer eligible referrals. Submit referrals at  and earn $250-$1,000 per referral.

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates.

If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at  or . Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (Hire Genics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.
The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
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