Product Designer

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.

We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback.

Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.

We are looking for a Staff Product Designer to join our team. This is a Hybrid role, reporting to the Senior Manager, Product Design in the Product Management department. The AI-Native Staff Product Designer is a hybrid of world-class design craft, systems thinking, and the ability to build what they design with the help of AI. This role designs and delivers end-to-end product experiences across Zscaler’s portfolio, using tools like Figma alongside AI-powered design and prototyping tools - from discovery through execution.

Working closely with Product, Engineering, Data, and AI teams, they create intuitive, cohesive experiences that drive adoption and retention while continuously evolving our UX practice as AI capabilities mature.

Lead end-to-end product design for complex, data-dense enterprise cybersecurity workflows across multiple Zscaler products, from discovery through implementation and iteration

Design intuitive experiences for highly technical, configuration-heavy environments, balancing usability, clarity, scalability, and power

Translate concepts into working prototypes and implementation-ready solutions, using AI tools alongside Figma to accelerate ideation, design exploration, and front-end code generation

Partner cross-functionally with Product, Engineering, Content Design, Research, Data Science, and AI teams to define problems, align requirements, and deliver cohesive user experiences

Evolve design systems, UX standards, and AI-native design practices while maintaining a high bar for quality and mentoring junior team members

Thrive in ambiguity, seeing dynamic environments and complex challenges as raw material to build meaningful solutions.

Operate with a strong ownership mindset, combining a passion for the mission with high integrity and the ability to navigate seamlessly between high-level strategy and hands-on execution.

Build high-trust collaboration across teams, prioritizing collective success and engaging constructively with feedback delivered with clarity and respect.

Maintain deep customer obsession, building empathy for both internal and external users to champion their real‑world needs and ensure their success.

Act as a pragmatic builder with a passion for creating, iterating, and shipping valuable user experiences rapidly without compromising on quality.

Demonstrated AI-native mindset with active, daily use of AI tools (e.g., Claude, Cursor, or equivalent) to enhance design, build, documentation, and iteration workflows

8+ years of UX and/or Product Design experience, including at least 5 years designing for…