Senior Manager IT Infrastructure

Location: Northern

## Senior Manager IT Infrastructure Apply:
US MA Remote:
US NH Remote:
Full time:
Posted Yesterday:
R11080

We are constantly looking to add to our core talent. If you are seeking a career that is challenging and rewarding, a work environment that is diverse and dynamic, look no further — Haemonetics is your employer of choice.  ## Job Details:  The Senior Manager, Information Technology Infrastructure leads the strategy, delivery, security, reliability, and continuous improvement of the organization’s enterprise infrastructure services.

This role manages infrastructure operations across cloud and on-premises environments, including compute, storage, customer-facing hosting platforms, data centers, backup and recovery, and end-user technology services. The Senior Manager partners with business and technology leaders to translate organizational needs into scalable, secure, and cost-effective solutions while developing a high-performing technical team and ensuring operational excellence.  
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* Key Responsibilities:

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* ** Infrastructure strategy:
** Develop and execute a multi-year infrastructure roadmap aligned with business priorities, enterprise architecture, cybersecurity requirements, and financial objectives.
* ** Service ownership:
** Ensure the availability, performance, scalability, and supportability of cloud, network, server, storage, identity, collaboration, backup, disaster recovery, and endpoint services.
* ** Operational excellence:
** Establish service-level objectives, operational metrics, monitoring, incident response, problem management, change management, capacity planning, patching, lifecycle management, and continuous-improvement practices.
* ** Cybersecurity and compliance:
** Partner with information security, risk, privacy, and compliance teams to implement required controls, remediate vulnerabilities, support audits, and maintain secure configurations.
* ** Cloud and modernization:
** Lead cloud adoption, automation, standardization, technical-debt reduction, and modernization initiatives while optimizing performance, resilience, and cost.
* ** Business continuity:
** Maintain tested backup, disaster recovery, and business continuity capabilities; define recovery objectives and coordinate exercises and remediation activities.
* ** People leadership:
** Hire, coach, develop, and retain infrastructure professionals; establish clear objectives, accountability, succession plans, and development opportunities.
* ** Financial and vendor management:
** Own budgets, forecasts, licensing, asset lifecycle plans, contracts, sourcing activities, and supplier performance; identify opportunities to improve value and reduce total cost of ownership.
* ** Stakeholder partnership:
** Communicate service health, risks, priorities, and investment needs to technical and nontechnical leaders; collaborate across applications, security, data, facilities, and business functions.
* ** Governance and documentation:
** Maintain standards, procedures, architecture documentation, support models, inventories, and decision records that enable reliable and repeatable service delivery.
* ** Escalation leadership:
** Provide executive-level coordination during critical incidents, ensure timely communications, and drive root-cause analysis and corrective actions.  
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* Qualifications:

*** Bachelor’s degree in IT, computer science, engineering, or a related field, or equivalent practical experience.
* Relevant certifications such as ITIL, Microsoft, AWS, Veeam, Linux, PDQ or VMware.
* Experience with Microsoft Azure, Amazon Web Services, or comparable cloud platforms and hybrid infrastructure.
* Experience supporting regulated & controlled environments (life sciences, healthcare).
* 10 + years of progressive experience in IT…