Project Manager, IT Project Manager, Systems Analyst

Synergy Business Innovation & Solutions is a premier implementer of cutting-edge software solutions. Synergy brings the experience and expertise necessary to deliver capability that provides tangible ROI to our customers. Our core areas of expertise are in the fields of Digital Transformation, Cloud Solutions, SaaS and Low-Code/No-Code Solutions, Emerging Technologies, Data Analytics and Visualization, Information Assurance, and Business Process Re-Engineering.

Synergy offers its employees a generous portfolio of core and voluntary benefits including: group medical, dental, and vision insurance, company paid life, short-term, and long-term disability insurance, HSA, FSA, 401(k) with company match, PTO & Bonus Leave, 11 paid federal holidays, parental leave, tuition and training reimbursement, a referral bonus program, and well-being programs.

At Synergy, you’ll be challenged and given the opportunity to grow in your career path. In fact, growth is such a big deal to us that we have career mentors available for every employee, company-funded certification opportunities, education reimbursement, and a general open-door policy so that you have support when you need it. Our team is eager to learn, fast-paced, and quality-driven.

If that sounds like you, Synergy has a position for you!

• The position will require leading day-to-day administrative and functional duties such as researching, tracking, organizing, analyzing and presenting a wide range of data from program staff as well as customers.
• The position requires a senior, hands-on Project Manager capable of independently leading complex IT/SaaS projects, establishing project structure and schedules, driving execution, and ensuring accountability across technical and business teams.
• Responsibilities include defining and recording current and future business processes and identifying potential improvements. Exhibit excellent problem solving and data analysis skills as well as a proven ability to work independently with strong attention to detail, organization, follow-through, and the ability to identify and resolve issues before they impact project delivery.

• Lead and manage complex SaaS and enterprise IT projects from planning though implementation and operational transition.
• Solid understanding of Agile development life cycle and knowledge in both Agile and traditional project management with demonstrated ability to determine and apply appropriate methodology based on project needs.
• Perform initial agile team assessments; recommend and assist with the implementation of agile team structure and establish practical Agile/Scrum processes for team transitioning to or maturing Agile practices.
• Be a successful change agent both motivating the change and implementing it.
• Schedule and execute project meetings, maintain project life-cycle documentation and tactical and strategic project tracking systems, primarily Atlassian Confluence, Jira and Portfolio.
• Work directly with Atlassian administrators and technical teams to coordinate configuration, implementation activities, priorities, dependencies, testing, and delivery schedules.
• Maintain Jira project structures, backlogs, epics, stories/tasks, sprint plans, milestones, and reporting necessary to accurately manage and communicate project progress.
• Manage existing and define new business process flows to identify improvement opportunities.
• Liaise with project stakeholders to help coordinate Agile across the large program and ensure dependencies, decisions, risks, and required customer actions are identified and actively managed.
• Communicate in writing and verbally with internal and external customers.
• Prepare and deliver status updates, working sessions, and program…