IT Support Specialist II: Troubleshooting & SLA Ownership
Listed on 2026-10-11
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IT/Tech
IT Support, Systems Administrator, HelpDesk/Support, Technical Support
Creative Realities Inc. is seeking a Support Specialist Level II in Louisville, KY. You will manage tickets, perform advanced troubleshooting, and coordinate with Level III and field teams to resolve hardware and software issues.
Ideal candidates have 2+ years in IT helpdesk, strong Windows/Linux knowledge, and familiarity with CRM/ticket systems. Some lifting may be required; this is an on-site role with standard SLA expectations.
We invite applications for the IT Support Specialist II:
Troubleshooting & SLA Ownership position located in Berrytown, KY, United States.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Berrytown, KY, United States.
This opportunity is part of our work in IT & Technology.
The advertised compensation is 25.000 - 36.000.
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