Salesforce Architect

Salary Range: $ To $ Annually

God’s Love We Deliver, a nonsectarian organization, is the New York metropolitan area’s leading provider of life-sustaining meals and nutrition counseling for people living with severe illnesses. Begun as an HIV/AIDS service organization, God’s Love provides for people living with more than 200 individual diagnoses. God’s Love cooks and home delivers the specific, nutritious meals a client’s severe illness and treatment so urgently require.

Meals are individually tailored for each client by one of our Registered Dietitians, and all clients have access to unlimited nutrition counseling. God’s Love supports families by providing meals for the children and senior caregivers of our clients. All of our services are provided at no cost to our clients.

God’s Love has recently transitioned our client, production and delivery management system to Salesforce. During this time of change, we have identified a strong need to insource our overall technical vision, architecture and strategy of our Salesforce build to ensure its long-term health.

Reporting to the Vice President of Information Technology and Digital Solutions, the Salesforce Architect will be responsible for short and long-term roadmaps of the organization’s Salesforce platform and will ensure that Salesforce effectively supports service delivery, production, inventory and CRM needs while remaining scalable, secure, and aligned with the mission of God’s Love.

This role will supervise the existing Salesforce Administrator and will work closely with that individual along with Systems and Organizational Leadership and Department Leads to translate business needs into sustainable technical solutions. The Salesforce Architect will own platform design, complex integrations, data architecture, and governance.

God’s Love utilizes Non-Profit Cloud, Field Service Lightning, Goldfinch Cloud Solutions and Formstack.

We are a HIPAA Covered Entity and comply with HIPAA and related security standards.

Salesforce Architecture & Platform Strategy

• Own the end-to-end Salesforce architecture across CRM, service delivery, production, inventory and van delivery workflows.
• Design scalable solutions using Salesforce best practices, leveraging standards for the data model, the security model, automation, and integration.
• Define and maintain architectural standards, documentation, and technical roadmaps.
• Evaluate new Salesforce features and releases; recommend adoption aligned with organizational priorities.
• Ensure data quality, integrity, and lifecycle management across systems.

Solution Design & Implementation

• Translate business and program requirements into technical designs.
• Review existing solution, recommend updates and design complex solutions involving:
  • Custom objects and data models.
  • Advanced automation (both Flows and Apex).
  • Reporting and analytics.
  • Integration of FSL, Goldfinch, and Formstack packages, as well as additional recommended third‑party applications.
• Review and approve solution designs and configurations created by the Salesforce Administrator, consultants or others.

Security, Compliance & Governance

• Collaborate with Consulting Chief Information Security Officer and Compliance Officer to implement Salesforce security models in a HIPAA covered organization.
• Establish, execute and maintain governance processes for changes, releases, and technical debt management.
• Serve as the technical Salesforce lead and trusted advisor to leadership and stakeholders.
• Collaborate with department leads across the organization to clarify opportunities and challenges, with consideration to existing architecture, in order to provide solutions that are sustainable in the long term.
• Supervise and partner closely…