Principal Enterprise Release Manager Att · Locations · DevOps & Release –2d ago

Join AT&T and reimagine the communications and technologies that connect the world. The Chief Information Office is responsible for advancing information technology performance and delivering solutions with a focus on maximizing ROI, increasing efficiency and enhancing the experience of end users. Guided by experienced leaders, Corporate Systems seamlessly integrate with advanced Technology and Operations to drive our enterprise forward. Our Systems Reliability and Software Delivery teams are unwavering in their commitment to excellence, ensuring every solution is robust and efficient.

When you step into a career with AT&T, you won’t just imagine the future—you’ll create it.

The Principal Enterprise Release Manager will define, operationalize, and scale Enterprise Release Management across AT&T Technology Services. This role will establish a consistent framework that gives leaders trusted visibility into release readiness, dependencies, risks, customer impact, and improvement opportunities across large multi-million dollar, cross functional, strategic programs, applications, and infrastructure.

As a strategic leader and transformation partner, you will work across delivery, architecture, infrastructure, reliability, security, change management, and platform teams. You will preserve program and application-team ownership of release execution while establishing the enterprise standards, governance, scorecards, and enabling capabilities needed to improve release predictability, reliability, velocity, and compliance. Beyond individual programs, you will help reduce change risk across the entire application portfolio.

You will set the direction and vision for Enterprise Release Management and also build, validate, and operate the data, metrics, and tooling that support it.

• Define and evolve the Enterprise Release Management strategy, operating model, roadmap, and adoption approach across ATS.
• Operationalize and scale standardized release-management playbooks, dependency practices, readiness criteria, deployment guidance, communications, and governance.
• Lead onboarding of strategic programs through discovery, working sessions, tabletop exercises, adoption planning, and governance mobilization.
• Establish clear accountability across Enterprise Release Management, Program Release Management, delivery, application, infrastructure, and Change Management teams.
• Develop and govern an enterprise release scorecard with clear metric objectives, definitions, calculation methods, source systems, and ownership.
• Build and validate release data models, source-system mappings, metric calculations, and reporting using Jira Align, Jira Cloud, Service Now, and analytics platforms.
• Align delivery, release, reliability, risk, quality, and compliance measures while avoiding duplicate or competing sources of truth.
• Translate release data into leadership decisions, targeted interventions, and measurable improvement actions.
• Create enterprise visibility into release scope, schedules, readiness, dependencies, risks, change activity, and customer impact.
• Strengthen cross-program and application-to-infrastructure dependency identification, ownership, escalation, and resolution.
• Establish evidence-based readiness and risk-review practices that support consistent go/no‑go decisions.
• Lead portfolio-wide change-risk and resiliency capabilities, working with partner organizations. These include application risk scoring, change-request completeness review, and risk-based oversight of changes to business-critical applications.
• Partner with Infrastructure Engineering organization to scale enterprise patching and infrastructure change across large application…