Identity Management Analyst

Position: Identity Management Analyst 2
Location: Northern

## Identity Management Analyst 2

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Full time:
Posted Today:
R1023434

Full-Time, Days  Pay range: $25.68 - $38.53#
** ST. CHARLES HEALTH SYSTEM**#
** JOB DESCRIPTION
***
* TITLE:

** Identity Management Analyst II
** REPORTS TO POSITION:
** Manager of Identity Lifecycle, Epic Security, or Manager of Security        
** DEPARTMENT:
** Information Technology or Security
** DATE LAST REVIEWED:
** September 2026#
** OUR VISION:
** Creating America’s healthiest community, together# #
** OUR MISSION:
** In the spirit of love and compassion, better health, better care, better value# #
** OUR VALUES:
** Accountability, Caring and Teamwork# #
*
* DEPARTMENT SUMMARY:

** The IT/Security Teams provides design, development, security, and support to a broad spectrum of computer hardware and software components, all working together for the benefit of departments throughout St. Charles.  We partner with our customers to best leverage various technologies to achieve the best patient outcomes possible by implementing new hardware and software solutions, upgrading existing environments, protecting the data we store, and integrating different solutions to achieve a seamless experience.#

** TEAM

SUMMARY:

** The Identity and Access Management and Security team rles Health System manages the identity life cycle for all users of St. Charles systems, provisioning both IT access and badge access to physical locations; the team updates and modifies accounts on demand as users' roles evolve over time, from onboarding to offboarding.# #
*
* POSITION OVERVIEW:

** The
** Identity Management Analyst II
** rles Health System is responsible for user identity provisioning, deprovisioning, security workflows, and IAM tools and platforms; this position ensures the proper access to all types of enterprise applications and data communications systems and services for each user of SCHS IT resources. This position does not directly manage other caregivers, however, may be asked to review and provide feedback on the work of other caregivers.
** ESSENTIAL FUNCTIONS AND DUTIES:
** Responsible for managing account lifecycle of user objects, which includes the process of provisioning, maintaining, and deprovisioning user accounts in all St. Charles IT systems, ensuring the right level of access at the right time. Works independently to manage access to core systems, achieving accurate, timely results. Provides customer support and tier 2 support for end user community. Applies subject matter knowledge to analyze and solve common and complex business issues within established guidelines and recommends appropriate alternatives.

Works on problems and projects of simple to medium complexity and scope. Troubleshoots, analyzes, and resolves software application access escalations of low to medium complexity, escalating to more senior team members when necessary. Identifies potential escalations and proactively alerts management and analyst teams. Demonstrates knowledge of modern Identity & Access Management and IT security concepts and best practices. Maintains data integrity and security for assigned applications and systems.

Completes project tasks of simple to medium complexity as assigned. Interfaces with application teams to develop and document appropriate role-based access to new and existing systems both prior to and post go-live. Consults with business units when implementing new access levels. Works proactively with business unit leadership to design processes for support and service request submissions to comply with negotiated Service Level Agreements.

Provides on-call support after hours. Supports the vision, mission, and values of the organization in all respects. Supports Value Improvement Practice (VIP
- Lean) principles of…