Technology Delivery Manager

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Company: TBC Corporation

For more than 70 years, TBC Corporation has been a leader in the mobility industry and one of North America’s largest marketers and distributors of automotive replacement tires through wholesale operations. Additionally, TBC responds to the needs of consumers in search of total car care at nearly 470 franchised tire and automotive service centers under the award-winning Big O Tires® brand.

TBC is headquartered in Palm Beach Gardens, Florida.

With $5 billion in revenue and more than 3,000 employees in the U.S. and Mexico, TBC markets on a wholesale basis to regional tire chains and distributors serving independent tire dealers and with proprietary brands of tires specializing in passenger, commercial, farm and specialty tires. In 2005, TBC Corp. was purchased by Sumitomo Corporation of America (SCOA). SCOA is the largest subsidiary of Sumitomo Corporation, one of Japan’s major integrated trading and investment business enterprises.

In 2018, Michelin, the largest tire manufacturer in Europe, invested in the company which is now a 50:50, privately held joint venture between Sumitomo and Michelin.

Our values are the foundation of our work, how we interact with each other, and the strategies we employ to fulfill our purpose. These are the practices we use every day – in everything we do:

• Integrity - We act honestly because nothing is more important than our reputation.
• Teamwork - We are better together.
• People-Focused - We put people first – our Associates, customers, franchisees, and partners – and cultivate a respectful, collaborative, and inclusive culture, top to bottom, inside and out.
• Accountability - We own our actions and decisions; we do what we say we are going to do.
• Leave Everything Better - We innovate to improve everything we touch, and we take actions now to protect the future.

The Delivery Manager is an adaptable, results-oriented leader within the Chief Technology Officer organization who takes full ownership of the end-to-end execution of complex application initiatives, digital projects, enterprise integrations, and technology transformation efforts. Serving as the engine of execution, this role converts strategic priorities into actionable delivery roadmaps and keeps multidisciplinary teams aligned, unblocked, accountable, and focused on measurable business outcomes from inception through rollout and stabilization.

Because the Technology portfolio spans different business needs, delivery models, and levels of complexity, the Delivery Manager must be highly versatile. The role selects and applies the delivery framework best suited to each initiative, including fast-paced Agile Scrum or Kanban practices, structured milestone-driven Waterfall or phase-gate methods, and hybrid models for enterprise integrations and legacy initiatives. The Delivery Manager provides day-to-day delivery leadership and work direction for assigned team members, including employees and contractors, while partnering closely with Product, Engineering, Enterprise Architecture, Information Security, Data, Infrastructure, Finance, Procurement, vendors, and business stakeholders.

• Own the execution of roadmap and end-to-end delivery lifecycle for assigned technology projects and initiatives, from inception, discovery, and planning through build, testing, rollout, stabilization, operational transition, and post-implementation review.
• Develop and maintain integrated delivery plans that define business outcomes, scope, milestones, schedules, budgets, resources, dependencies, decision points, acceptance criteria, and key performance indicators. Establish realistic delivery timelines using sprint plans,…