Senior Performance Consultant – Digital Experience; DEX SaaS Transitions

• Senior Performance Consultant – Digital Experience (DEX) & SaaS Transitions
• Remote, USA

This is not a people‑management or practice‑lead role. The focus is on deep technical expertise, customer advisory, and successful outcomes across DEX and SaaS engagements.

Candidates must therefore have a strong IT background in DEX concepts and of working within a professional services organization. Ideally this experience will have been gained in Managed Services type scenarios or similar.

• Serve as a senior technical SME for Aternity Digital Experience (DEX) solutions across SaaS and hybrid environments.
• Lead complex Aternity engagements, including deployments, dashboards, alerting, and cross-domain analysis.
• Design and validate enterprise-scale Aternity architectures aligned to customer goals and operating models.
• Deliver Aternity in SaaS environments, ensuring stability, scalability, and operational readiness.
• Lead or support on-prem to SaaS transitions, including planning, architecture, and risk management.
• Act as a trusted advisor to customers, guiding DEX strategy, SaaS adoption, and performance management best practices.
• Lead customer workshops and executive engagements, clearly communicating technical, operational, and compliance considerations.

• Active TS/SCI clearance preferred; candidates must be US-based.
• 10+ years of experience in Professional Services, Consulting, or advanced technical advisory roles.
• Deep, hands‑on experience with Digital Employee Experience (DEX), observability, and application performance.
• Proven experience delivering solutions in SaaS environments, including adoption and operationalization.
• Experience supporting on-prem to SaaS transitions or hybrid migrations.
• Strong customer‑facing skills with the ability to engage credibly at senior and executive levels.
• Excellent problem‑solving, communication, and presentation skills across technical and non‑technical audiences.