Senior Technical Implementation Manager

## Senior Technical Implementation Manager Apply:
Remote (Country-Specific):
US, Remote TX:
Full time:
Posted Today:
JR-1023
** Are you ready to trade your job for a journey? Become a Fly Mate!
** Passion, excitement & global collaboration are all core to what it means to be a Fly Mate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.  

What more do we need to truly be unstoppable? Perhaps, that is you!  
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* Who we are:

** Flywire is a global payments enablement and software company, founded more than a decade ago to solve high-stakes, high-value payments. We’ve scaled into new regions and industry verticals and expanded our product offerings to deliver meaningful value to our clients around the world.  Today we support more than 5,100 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies.  

With over 1,400+ global Fly Mates, representing more than 40 nationalities, and in 15 offices world-wide, we’re looking for Fly Mates to join the next stage of our journey as we continue to grow.  
** The Opportunity
** Flywire is seeking a Senior Technical Implementation Manager to join our high-growth B2B vertical. In this role, you'll serve as the strategic and technical lead on complex client implementations, driving measurable outcomes and owning end-to-end project success from kickoff through go-live. You'll partner with clients, engineering, and product teams to deliver transformative implementations while building deep relationships that drive long-term value.
This is an ideal role for someone who is passionate about payments, technology, and client success and who thrives as the single point of accountability for some of Flywire's most important B2B accounts. You'll take ownership of project outcomes, proactively manage risk, and drive continuous improvement across our implementation processes.

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* Key Responsibilities:

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* ** Own project success:
** Drive the end-to-end implementation lifecycle, establishing clear milestones and managing scope, while delivering results on time and within budget. You are accountable for client satisfaction and go-live outcomes.
* ** Strategic client partnership:
** Serve as the primary technical and strategic advisor to client leadership, translating business requirements into implementation roadmaps and identifying expansion opportunities.
* ** Technical leadership:
** Configure and test the Flywire platform for complex invoicing, payment, and reconciliation workflows. Lead integrations with
-ERP/CRM systems (Net Suite, Intacct, Salesforce, Quick Books, and custom platforms).
* ** Project & change management:
** Manage multi-phase implementations with competing priorities. Guide clients through organizational change, adoption planning, and success metrics definition.
* ** Data architecture & integration:
** Map data flows across systems, design validation protocols, troubleshoot file formatting/syncing/tokenization issues, and oversee payment routing configurations.
* ** AI-powered efficiency:
** Build and manage custom AI agents to automate repetitive tasks (data validation, documentation generation, process automation), improving delivery speed and quality.
* ** Technical problem-solving:
** Partner with engineering to scope customizations, troubleshoot blockers, and drive solutions for complex integration challenges.
* ** Client enablement:
** Design and deliver training…