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Systems Analyst

Job in Dunnville, Casey County, Kentucky, 42528, USA
Listing for: Automatic Data Processing, Inc.
Full Time position
Listed on 2026-10-21
Job specializations:
  • IT/Tech
    IT Business Analyst, Data Analyst, Business Systems & Technology Analysis
Salary/Wage Range or Industry Benchmark: 50000 - 60000 USD Yearly USD 50000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: Systems Analyst 1
Location: Dunnville

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Systems Analyst 1

Full Time Dunnville, KY, US

Salary Range: $50,000.00 To $60,000.00 Annually

Position Summary

The Systems Analyst I supports the company’s Epicor Kinetic ERP environment and the business users who rely on it. This is an entry-level analyst role for someone with a solid foundation in data and problem-solving who wants to grow into ERP configuration and development. The analyst will handle day-to-day user support, reporting, data maintenance, and testing, while learning how Epicor and its connected systems work together across manufacturing, sales, and logistics.

Key Responsibilities
  • Respond to and resolve Epicor user support requests, and escalates complex issues with clear documentation of what was observed and tested
  • Build and maintain Business Activity Queries (BAQs), dashboards, and reports to meet user requests
  • Perform data maintenance, cleanup, and mass updates using approved tools such as DMT, with review and oversight
  • Monitor scheduled processes and system integrations, identify failures, and report them to senior analysts
  • Test new configurations, BPMs, customizations, and Epicor updates before release to production
  • Write and maintain user guides, process documentation, and training materials
  • Train end users on Epicor screens and workflows
  • Collect and document business requirements from users for enhancement requests
  • Help with user security, menu access, and account setup
Required Qualifications
  • Bachelor’s degree in Information Systems, Computer Science, Business, or a related field, or equivalent experience
  • Working knowledge of relational data concepts (tables, keys, joins) and basic SQL
  • Strong Excel skills, including lookups, pivot tables, and data cleanup
  • Logical, methodical troubleshooting skills
  • Clear written and verbal communication with non-technical users
  • Ability to manage multiple support requests and follow through to resolution
Preferred Qualifications
  • Experience using or supporting an ERP system (Epicor, SAP, Net Suite, Dynamics, Infor, etc.)
  • Exposure to Epicor BAQs, dashboards, or SSRS reporting
  • Familiarity with manufacturing, distribution, or shipping processes
  • Any exposure to scripting or programming (C#, Python, Power Shell)
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