Sr Solutions Engineer - TS or TS​/SCI Prefered

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better.

And it means we prioritize a diverse F5 community where each individual can thrive.

Solutions Engineer – Department of Homeland Security (DHS)

Location:

Washington, D.C. (Hybrid / Remote options available, subject to customer requirements) Security Clearance:
Active Top Secret (TS) required;
Active TS/SCI preferred

Do you want a career you love? Imagine a role that provides you with the resources to research emerging trends in cybersecurity, cloud delivery, and modern networking. Picture a job that affords you the flexibility to take calculated risks in defining and building the next generation of secure application delivery - and allows you to use your talent for evangelizing these solutions to one of the world's most critical federal portfolios.

As a Solutions Engineer (SE) for the Department of Homeland Security (DHS), you will serve as the primary technical powerhouse of a highly collaborative, mission-driven sales team. In this pre-sales role, you will champion customer satisfaction and drive agency modernization by aligning F5's advanced application security, multi-cloud networking, and API protection solutions with DHS mission requirements. Your daily impact will span architecture design, high-impact product demonstrations, proof-of-concept (PoC) leadership, and strategic account planning.

Act as a strategic technical advisor to DHS stakeholders, delivering compelling technical presentations, customized solution designs, and rigorous Proof of Concepts (PoCs).

Architect secure application delivery configurations, systems engineering layouts, and hybrid/multi-cloud integration blueprints.

Maintain deep, cutting-edge knowledge of F5's product portfolio, emerging Federal cybersecurity mandates, and federal network architecture trends.

Articulate the distinct technical and business value of F5 solutions compared to industry alternatives, addressing complex agency pain points with tailored capabilities.

Contribute to and support the creation of agency-specific technical content, including solution briefs, whitepapers, reference architectures, and localized use cases.

Champion a collaborative, sharing-focused environment by mentoring peers, documenting standard methodologies, and building lasting internal and external relationships.

Own, elevate, and assist on Change Requests (CR) and Customer Special Request (CSR) cases to ensure world-class support for your assigned accounts.

Uphold F5's Business Code of Ethics and promptly report any violations of company policies.

Map F5's corporate strategy and product value propositions directly to DHS civilian defense objectives and IT modernization goals.

Cultivate and preserve strong, trust-based relationships spanning from hands-on agency technical staff to executive-level leadership (CxO).

Provide elite customer service across all pre-sales phases, seamlessly bridging into post-sales transition support when required.

Partner closely with your Account Manager to develop, execute, and adapt comprehensive Technical Account Plans within

Effectively navigate and leverage F5's internal engineering, product management, and support organizations to accelerate agency success.

Identify, qualify, and shape technical opportunities, ensuring alignment with agency budgeting and procurement cycles.

Understand and master the F5 critical issue workflow to advocate for customers during high-severity incidents.

Collaborate proactively with F5 Federal Technical Support and partner engineering teams to drive rapid resolution of complex technical issues.

• Experience:
  
  8+ years of technical experience in a dynamic, high-tech…