Sr Claims Case Manager - PECO; Hybrid Job Northern Kentucky USA,Insurance

Who We Are

We're powering a cleaner, brighter future.

Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.

We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 20,000 colleagues strong serving more than 10.7 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (Com Ed), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).

We're committed to creating an environment where every person can thrive. Our employee experience is grounded in four tenets that guide how we support our people: purposeful careers, growth opportunities, community impact, and support to thrive.

In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.

Are you in?

Primary Purpose PRIMARY PURPOSE OF POSITION

Protect the Company's assets and self-insured retention by leading the investigation, management, and resolution of third party claims against the company, including the field investigation of bodily injury and property damage claims to include high profile cases with significant financial and reputational exposure, as well as the evaluation, case management and adjustment of claims. Investigate and pursue recovery for motor vehicle related subrogation claims.

Direct and conduct the field and internal investigation of property damage, bodily injury, and fatality cases with an appropriate level of partnership and oversight. Assist in the oversight, auditing, training, coaching, and mentoring of Claims Case Managers. Assist in collection and review of claims data to prepare responses to data requests from both internal and external partners. Assist in enhancing data integrity through coaching and routine collaboration with Claims Case Managers.

Assist in onboarding of new claims department employees and facilitating the retention of and transfer of institutional knowledge to aid in operational excellence. Obtain, retain and preserve physical evidence appropriately. Retain and partner with appropriate external experts to support evaluation, defense, and/or resolution of claims. Utilize claims adjuster, claims case handling, investigative, people skills and experience to mitigate financial risk, impact and/or loss to the company.

Evaluate claim values and establish appropriate reserves on cases in accordance with established practices and procedures. Analyze liability and evaluate financial risk to the Company on bodily injury and property damage losses. Thoroughly document claim progress and investigation. Prepare summaries, written reports, and case analysis as required. Partner with the Legal and Litigation Departments to investigate, evaluate, litigate, negotiate, and resolve matters.

Support Legal and Litigation in the litigation of claims cases, including but not limited to the discovery process. Support the loss prevention process. Provide on-call response to emergencies and significant events. Position is required to work extended hours for coverage for storms or other emergencies.

Primary Duties PRIMARY DUTIES AND

ACCOUNTABILITIES

Direct, perform, and coordinate field investigation of property damage, bodily injury, fatality, automobile accidents, fires, gas, environmental, company damage, and other incidents that involve potential liability issues for the company on a 24-hour basis. Respond to and coordinate the investigation of major incidents (gas explosions, fires, electrocutions) including significant company damage events on a 24-hour basis. Interview customers/claimants, witnesses, employees, contractors, etc.

to obtain facts of incidents. Conduct thorough internal and external investigation, collecting, preserving, and evaluating documents and evidence. Prepare thorough and clear written investigation reports, letters, and other documents. (30%)
Efficiently and effectively adjust claims, evaluate damages, determine liability, analyze losses and where warranted…