Customer Logistics Associate

We are immediately hiring a Customer Logistics Associate to join our Ryder Georgetown, KY Team.

$40400k yearly salary + benefits and PTO

Location :
Georgetown, KY Logistics warehouse experience 8:00am - 4pm Monday - Friday

When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.

• Medical, Dental, Vision Benefits start at 30 Days
• 401(k) Savings Plan with a company match
• Discounted employee stock purchase options
• Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
• All major holidays paid and Paid time off within your first year
• Up to 12 weeks paid maternity leave

Coordinates the day-to-day operation of all aspects of assigned logistics customers, up to and including all arrival and departure check calls, all in transit and cross border activity, all on-time carrier performance, all exception coordination and management. In addition, responsible for driving all Carrier Web Compliance and On Time Performance within the given customer network as well as addressing any additional customer requests such as added routes to a given network, the coordination of canceled routes with the carrier base, or the adjustment of any given planned routing in order to meet customer needs.

Required to have a working understanding of multiple customer business rules and procedural requirements and may, through day to day customer interaction, be required to resolve any customer concerns or issues.

• Performs load scheduling functions with carriers and dedicated Ryder personnel
• Supports Specialization:
  Premium Freight Management (PFM):
  Responsible for analyzing premium freight requests, booking low-cost providers and route management.
• Dedicated Contract Carriage (DCC): responsible for managing drivers, payroll and route management
• Freudenberg Household Products (FHP):
  Responsible for optimizing loads, booking loads, appointments and customer contact
• Off-shifts & Weekends (OSW):
  Responsible for working off-shifts or weekends while handling PRM, LTL, ACA, PFM, DCC, FHP
• Coordinates appointments

• May analyze Procurement and FBAP information relating to movement of unplanned freight
• May be required to work designated off-shift/weekend coverage, including holidays
• Performs other duties as assigned

H.S. diploma/GED Bachelor's degree Related field preferred.

Five (5) years or more experience 1-5 years experience in position. (Supply chain or Operations experience preferred)

• Excellent organizational skills.
• Ability to prioritize and accomplish work.
• Strong verbal and written communication skills.
• Internally as well as externally representing the company to customers by writing, telephone, e-mail or in person.
• Demonstrates analytical skills.
• Demonstrates problem solving skills.
• Decision making considering cost and benefits of potential actions and selecting most appropriate one.

• MS Office, LMS Modules: XMS, RMS, UMS, ACA, DCC, Provider web portals, LOCS & similar costing/rating systems, i2 Modeler, FHP Database; advanced level.

None Candidates must be authorized to work for any employer in the United States without requiring current or future visa sponsorship.

Logistics

At Ryder, you’re trusted to make an impact-while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work…