Member Experience Center Lead
Listed on 2026-10-06
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Management
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Customer Service/HelpDesk
Bilingual
General Electric Credit Union in Cincinnati seeks a Contact Center Supervisor to lead a team of Member Service Specialists, coach staff, manage scheduling, and resolve escalated member concerns to maintain exceptional service.
You will monitor performance, drive process improvements, ensure compliance and service standards, and partner with other departments to deliver a seamless member experience.
The Member Experience Center Lead role at General Electric Credit Union is now open for applications in Northern, KY, United States.
We appreciate your interest in this position.
Join General Electric Credit Union and contribute to our ongoing work.
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This posting is for the Member Experience Center Lead role at General Electric Credit Union, based in Northern, KY, United States.
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