Assistant Manager

Are you passionate about swimming? Join us and dive into a fulfilling career as an Assistant Manager with 5 Cities Swim School!

5 Cities Swim School | Arroyo Grande, CA | Full-Time
Compensation: $54,080-$74,880 annually | Salaried, Exempt

Lead the Team. Own the Shift. Make an Impact.

Are you the person who naturally steps up when things get busy—
bringing energy, keeping people positive, and helping the team perform at its best?

Do you enjoy leading people, solving problems in the moment, and keeping a team energized and moving forward?

5 Cities Swim School is looking for a confident, energetic Assistant Manager who wants more than a behind-the-scenes management role. This is a highly visible, hands-on leadership position where you'll lead employees, interact with families, solve problems, make decisions, and help create an exceptional experience for every swimmer who walks through our doors.

You’ll serve as the Manager on Duty
, with the authority and responsibility to keep the facility, team, and customer experience moving in the right direction.

If you're energized by people, comfortable making decisions, and want an opportunity to grow into greater leadership responsibility, this could be a great fit.

What You’ll Own

As Assistant Manager, you'll help turn the General Manager's direction into action every day.

You’ll:

Lead the facility during assigned shifts
, taking ownership of staffing, safety, customer experience, and overall execution.

Set the tone for the team
, bringing positive energy, enthusiasm, and accountability to every shift while creating a workplace where employees feel valued, supported, and motivated to perform.

Build team morale and engagement by recognizing wins, encouraging employees, keeping people connected to the mission, and helping the team maintain a positive attitude even on demanding days.

Run energetic pre-shift huddles so everyone knows the priorities, understands expectations, and is ready to execute.

Make real-time decisions when staffing changes, customer concerns, scheduling issues, or unexpected situations arise.

Keep lessons, transitions, staffing, and rotations moving efficiently.

Coach employees in the moment, recognize strong performance, and address problems before they become bigger problems.

Build relationships with parents and families and confidently resolve concerns.

Help onboard and develop new team members so they become productive and engaged quickly.

Identify opportunities to improve operations and recommend better ways of doing things
.

Work closely with the General Manager, Office Manager, and Aquatics Manager while taking ownership of your areas of responsibility.

Maintain high standards for pool safety, facility operations, and required procedures.

Teach at least two swim-instruction shifts each week, staying personally connected to our swimmers, instructors, and lesson experience.

Who Will Thrive Here

We're looking for someone who naturally takes initiative rather than waiting to be told what to do.

You’ll likely thrive in this role if you are:

Confident and decisive. You're comfortable taking ownership, making decisions, and being accountable for the outcome.

Outgoing and influential. You genuinely enjoy people. You're comfortable meeting new families, coaching employees, having difficult conversations, and getting others excited about where the team is going.

Fast-moving and adaptable. A callout, upset parent, staffing change, or unexpected facility issue doesn't derail you. You quickly assess the situation, make a decision, and move forward.

Positive and motivating. You naturally bring energy to a team and understand that a leader sets the tone
. You enjoy recognizing people, celebrating wins, building morale, and creating an upbeat environment where…