Technical Project Manager - Fraud

The Amivero Team Amivero’steam of ITprofessionalsdelivers digital services that elevate the federal government, whether national security or improved government services. Our human-centered, data-driven approach is focused ontruly understanding the environment and the challenge, and reimagining with our customer how outcomes can be achieved.

Our team of technologistsleveragemodern, agile methods to design and develop equitable, accessible, and innovative data and software services thatimpacthundreds of millions of people.

As a member of the Amiveroteam you will use your empathy for a customer’s situation, your passion for service, your energy for solutioning, and your bias towards action to bring modernization tovery important, mission-critical, and public service government IT systems.
Special Requirements

• Bachelor’s Degree + 10 years of relevant experience
• US Citizenship required to obtain Public Trust
• Experience leading teams, P&L, and Organic Program Growth
• Experience building out Fraud Capabilities

The Gist…Our Technical Project Manager will be instrumental in working with the federal government to continue tomature an identity fraud prevention program. You willrun the day-to-day operations offraud monitoring and investigative services, promote communication,partner todevelop program strategy, and support the execution of the program.

• Lead a team of fraud investigators and data analysts to ensurea high quality,secure, and privacy-centered experience for citizens.

• Support the development of a product roadmap to forecast program maturation, improve the data analytic capability, expand the investigatorability, reduce fraud impacts on partners, and promoteequitablecustomer experience and compliance.

• Through data-driven insights, develop recommendations for process development, controls,and toolingimprovementschangesto improve fraud identification, reduce fraud incidents,improve overall team performance, and enhance proactive monitoring.

• Drive innovation and ensure our teams have the tools and processes necessary to create a more secure andequitableexperience for endusers.

• Draft proposals, strategic plans, briefings, whitepapers, and similar written and oral products that communicate strategic fraud program direction to stakeholders.

• Hire and train new team members, mentor and coach, empower your team to improve, and celebrate excellentperformance.

• Work closely with partner teams to support fraud operations as we scale our products and user baseand build a fraud-focused culture within the program.

• Attend team and stakeholder meetings,participate in and/or direct working groups, preparation sessions and other planning-focused engagements and informationalsessionsas necessary.

• Lead fraud risk assessments and special studies and develop and expand the fraud risk framework.

• Prepare monthly metrics and reports related to fraudoperationandinvestigationfor government and internal stakeholders.

• Continue to define and market
  
  Amivero’sfraud operations capability.

• Participate in business development efforts to ensure the growth of Amivero’sfraud operations capability.

• Lead efforts to expand the fraud prevention capability to other government agencies or business units, collaborating with cross-functional teams to ensure successful implementation.

• Develop and execute plans for knowledge sharing, training, and technology transfer.

• Bachelor Degree+10 years of experience

• US Citizenship Required to obtain Public Trust

• The ideal candidate is a proven leader in Fraud/Identity/Risk operations and process optimization who is attentive to customer experience

• Experience creating environments where your team members feel included, valued, and supported to do work that energizes them

• A passion…