Field Service Manager

King Of Prussia, United States | Posted on 10/01/2026

At Trident Service Group , we pride ourselves on being a premier family-and-management-owned company in the swimming pool service, retail, and construction industry. Our mission is to deliver exceptional customer service while empowering our employees to grow and succeed. If you’re looking for a career where you can make an impact, grow professionally, and be part of a supportive team, we’d love to hear from you.

We welcome both pool industry veterans and others with a customer-first and team-oriented mindset.

Field Service Manager – New Market Launch

Location: Kingof Prussia / Greater Philadelphia

Compensation:
Pay: $60,000–$80,000 base salary + target performance bonus

Company

Description:

Trident Service Group is a premier swimming pool service,retail, and construction company enabling backyard entertainment. Founded on alegacy of family-owned businesses dating back to the 1960s, we are committed to delivering exceptional customer service and top-quality solutions.

From custom pool construction to expert maintenance andretail offerings, we take pride in providing personalized care and building lasting relationships with our clients. Our service portfolio covers the complete pool & spa category including repair, cleanings, seasonal openings& closings, new construction, and renovation. At Trident, customer satisfaction is at the heart of everything we do. We operate as a family ofbrands across the Mid-Atlantic region.

Position Summary:

Trident Service Group is expanding into new markets and isseeking an experienced pool service professional with the technical expertise,leadership ability, and entrepreneurial drive to help launch and grow a new service territory.

This is not a traditional desk-based Field Service Manager position.

During the initial launch, the Field Service Manager will bea hands-on player-coach responsible for personally servicing customers,diagnosing and completing repairs, quoting, and selling work, developing customer relationships, and establishing Trident's presence in the market.

As the customer base and service territory grows, the Field Service Manager will develop additional technicians, build efficient service routes, manage field operations, and assume increasing responsibility for the performance of the market.

The objective is to build the service territory fromthe ground up and develop it into a scalable operation with the potential tobecome a future standalone Trident branch.

This opportunity is ideal for an experienced technician whowants to take the next step beyond servicing pools and have the opportunity tobuild and lead a business.

Key Responsibilities:

Launch & Grow the Market

• Take ownership of launching Trident's service operations within the assigned market.
• Build strong relationships with new and existing customers and establish Trident's reputation for exceptional service.
• Manage incoming service opportunities, assess customer needs, develop quotes, and sell appropriate repair and service work.
• Identify additional customer needs and opportunities while performing work in the field.
• Help drive customer acquisition, retention,referrals, and repeat business.
• Build customer density and efficient service routes as the market develops.
• Execute local growth initiatives in partnership with Trident's customer service, operations, and marketing teams.
• Monitor customer, revenue, service, and operational performance against market-launch targets.

Deliver Exceptional Field Service

During the market-launch phase, this position will spend significant time working directly in the field.

• Perform scheduled service calls, recurring maintenance, repairs, openings, closings, and other seasonal services.
• Diagnose and repair pool…