Strategic Client Manager

On July 9, 2026 IKS Health, a global leader in care enablement solutions across the patient journey, successfully completed its acquisition of Tru Bridge TM , Inc., a prominent provider of healthcare technology including an electronic health record (EHR) and revenue cycle management solutions for rural and community hospitals. Following the closing, Tru Bridge operates as a wholly owned subsidiary of IKS Health.

On July 9, 2026 IKS Health, a global leader in care enablement solutions across the patient journey, successfully completed its acquisition of Tru Bridge TM , Inc., a prominent provider of healthcare technology including an electronic health record (EHR) and revenue cycle management solutions for rural and community hospitals. Following the closing, Tru Bridge operates as a wholly owned subsidiary of IKS Health.
About IKS Health
IKS Health reduces the administrative, clinical, and operational burdens that slow healthcare down, giving clinicians and care teams the freedom to focus on delivering exceptional care. Through its Care Enablement platform, IKS Health integrates agentic AI workflows with human expertise to create smarter, more accurate operations, better outcomes, and financially sustainable growth across the care journey. Founded in 2006 and recognized by Black Book as the top provider of AI-driven RCM services, by KLAS for performance and client satisfaction, and by Google Cloud with a DORA Award for “Augmenting Human Expertise with AI,” IKS Health partners with the largest health systems, physician groups, and specialty practices across the United States.

Learn more at  .
About Tru Bridge
Tru Bridge proudly supports rural and community healthcare providers in their efforts to stay strong, independent, and deeply rooted in the communities they serve. Backed by more than 45 years of healthcare experience and trusted by over 1,500 clients nationwide, Tru Bridge offers a mix of technology, services, and strategic expertise — including revenue cycle management (RCM), electronic health records (EHR) and analytics — all designed singularly for the realities of rural and community healthcare.

With a steadfast commitment to keeping care local, Tru Bridge helps hospitals flourish as the economic heart of their communities, delivering high-quality, deeply personal care close to home. Learn more at  .
Job Summary

The Strategic Client Manager (SCM) will lead executive relationships for top enterprise clients, with deep expertise in revenue cycle management services and accountability for value realization across the broader Tru Bridge portfolio, including the EHR and third-party solutions. The SCM will use revenue cycle leadership experience to improve operational and financial performance while advancing EHR adoption, solution integration, and overall client outcomes.

This role owns client-specific success and recovery plans, drives measurable improvements across the revenue cycle and broader solution portfolio, coordinates cross-functional execution, manages escalations and risk, supports retention and growth, and ensures clients can demonstrate value from the Tru Bridge partnership.

These goals and objectives are not to be construed as a complete statement of all duties performed; employees will be required to work dynamically within a team structure and perform other job-related duties as required. Goals and objectives are subject to change. All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA, and other regulations, as appropriate.

Key Responsibilities:

• Develop and implement client success plans with defined retention, satisfaction, risk-reduction, and growth objectives.
• Maintain in-depth knowledge of each client’s organization and healthcare…