Title Director of Tram Operations and Facilities

Goldbelt Incorporated is an Alaska Native Corporation (ANC) headquartered in Juneau, Alaska, whose mission is to make a significant and positive difference in the lives of more than 4,200 Alaska Native shareholders. Alaska Native Corporations hold a distinct purpose and share a familiar creation story born in an act of Congress in 1971.

Join a fast-growing “forever” company that manages over 30 subsidiaries and provides centers of excellence in a shared service center model based out of Herndon, Virginia.

At Goldbelt, we place a strong emphasis on recognizing and rewarding the dedication and hard work of our team members in pursuit of our company's mission. We are a team focused on gold standard customer service and professional growth with competitive benefits and profit-sharing plans and help support a business model that gives back to the community of shareholders.

SUMMARY:

The Director of Tram Operations & Facilities provides leadership and oversight for the safe, reliable, and efficient operation of an aerial tramway and its associated facilities, infrastructure, and operational assets. This position is responsible for ensuring exceptional operational standards, regulatory compliance, preventative maintenance, facility readiness, and a high-quality visitor experience.

The Director leads tramway operations, facilities, maintenance, and related support functions while coordinating closely with the General Manager and other departments. The position plays a critical role in managing seasonal tourism demands, Alaska's variable weather and environmental conditions, emergency preparedness, equipment reliability, and operational continuity. The Director is also responsible for developing and maintaining a highly trained team and ensuring that all operations are conducted in accordance with applicable safety standards, regulations, policies, and industry best practices.

NECESSARY SKILLS AND KNOWLEDGE:

• Experience working in a safety-critical or highly regulated operating environment.
• Demonstrated ability to manage budgets, vendors, contractors, and operational resources.
• Strong knowledge of preventative maintenance, facility operations, safety practices, and emergency response.
• Excellent leadership, communication, organizational, and problem-solving skills.
• Ability to make sound operational decisions in changing weather and environmental conditions.
• Ability to work flexible schedules, including weekends, holidays, evenings, and extended hours during peak tourism periods.
• Experience operating or managing an aerial tramway, gondola, cable car, ski lift, amusement attraction, transportation system, or similar passenger conveyance.
• Experience managing seasonal employees and high-volume tourism operations.
• Familiarity with applicable OSHA, state, local, and industry-specific safety requirements.

MINIMUM QUALIFICATIONS:

• Bachelor's degree in operations management, engineering, facilities management, business administration, hospitality, transportation, or a related field; equivalent combination of education and experience may be considered.
• Minimum of 5–7 years of progressive experience in operations, facilities, transportation, tourism, hospitality, industrial operations, or a related field.
• Demonstrated experience leading operational, maintenance, or facilities teams.
• Experience with regulatory compliance and technical documentation requirements.
• Ability to work in a mountain environment with variable weather, heights, and physically demanding terrain.
• Ability to work flexible hours, including weekends and holidays, as needed
• Ability to successfully pass background check.

PREFERRED QUALIFICATIONS:

• Certification in safety or transportation management.
• Certification such as Ropeway Operations…