Strategic Programs Manager
Listed on 2026-10-10
-
Management
Operations Management, Change Management
Location: Northern
Payroll
Title:
PROJECT POLICY ANL 5 RP
Department: HOUSING/DINING/HOSPITALITY
Hiring Pay Scale: $110,000 - $136,000 / Annually
Worksite:
Campus
Appointment Type:
Career
Appointment Percent: 100%
Union: RP Contract
Total Openings: 1
Work Schedule:
Days, 8 hrs/day, Mon
- Fri, 8:00 am - 4:30 pm
- Hybrid
Thu 10/29/2026
UC San Diego values and welcomes people from all backgrounds. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.
UCSD Layoff from Career Appointment:
Apply by 10/13/2026 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.
Reassignment Applicants:
Eligible Reassignment clients should contact their Disability Counselor for assistance.
A COVER LETTER IS REQUIRED FOR A COMPLETE APPLICATION.
DEPARTMENT OVERVIEWJoin the Residential, Retail and Supply Chain Services (RRSS) team at UC San Diego, a dynamic and innovative campus department dedicated to delivering exceptional service to the university community. As a valued RRSS team member, you will be contributing to a broad and complex organization consisting of five key units:
Housing, Dining and Hospitality (HDH), Integrated Procure-to-Pay Solutions (IPPS), the UC San Diego Bookstore, Triton Print & Digital Media, and the Early Childhood Education Center (ECEC). With a focus on innovation and customer satisfaction, RRSS aims to inclusively meet the diverse needs of the UC San Diego community while fostering a sense of belonging for our students and staff.
As a member of the HDH team, you will be part of a self-funded unit with over 900 staff employees, 1,000 student employees, and an annual operating budget of $250 million, providing housing and dining services to over 20,000 students, faculty, staff and their families. At UC San Diego, we believe a job is more than just employment - it's a chance to be part of something meaningful.
Along with competitive pay, we offer outstanding benefits, retirement plans, and a supportive environment that encourages both professional development and personal growth. Benefits begin on your first day
The Strategic Programs Manager for Residential, Retail, and Supply Chain Services (RRSS) is a leadership position responsible for developing and executing strategies aimed at business transformation through data driven process improvement. This role leads the Program Management Office (PMO) for Strategic Insights and responsibilities include driving revenue growth and operational efficiency improvements across major business lines through independent analysis of complex operations, higher education trends, and market dynamics.
This position works with the RRSS Executive Leadership Team to prioritize initiatives that support departmental goals, and partners with division directors to analyze operations and set strategies to meet unit goals. The incumbent is responsible for conducting industry research, advanced analysis, and data mining to identify opportunities for operational and entrepreneurial activities, and employs machine learning and AI tools to perform complex data, financial, and trend analysis supporting financial goals and operational objectives.
The Strategic Programs Manager leads cross-functional project teams tying together technology, operations, and business development initiatives for maximum impact. The position serves as the primary point of accountability for project lifecycle management from initiation through delivery, liaising with partners in ITS for technology support and VCFA's Data Insights & Analytics team for data support as necessary. This includes establishing and maintaining structured mechanisms for tracking and reporting project status, milestones, risks, and measurable impact and benefit to leadership and stakeholders at both the departmental and institutional level.
This position promotes a process improvement methodology across the department, helping to build a coalition people using the Lean Six Sigma methodology to improve processes across the organization.
Additionally, this position lays the foundation for the department's operational usage of Artificial Intelligence (AI) and automation by developing tools, trainings, and resources for department-wide implementation. The incumbent embraces AI and automation to…
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