VP Primary Care Operations

** PRIMARY PURPOSE
** Plans and oversees the execution and activation of highly complex primary care, multi-specialty ambulatory sites. Drives the strategic, programmatic, and operational planning process to support Parkland Health’s strategic and primary care plan. Develops site’s operational plans and systems, as well as effective and efficient organizational structures that result in optimal service delivery and achievement of identified strategies. Maintains and updates critical metrics for executive leadership review.

Prioritizes, proposes, and oversees the site’s operational initiatives and system changes based on analysis of current strategies and organizational goals. Evaluates the effectiveness of and monitor the implementation and enforcement of policies, best practices, and procedures to maximize customer and patient experience, efficiency, and effectiveness while surpassing identified standards and benchmarks. Leads and manages activation, to include maintenance of a strategic plan for outpatient services.

** MINIMUM SPECIFICATIONS*
* *
* Education:

** Must have a Master’s degree in Nursing, Master’s Business Administration, Master’s Health Administration or related field.  
*
* Experience:

*
* * Must have eight (8) years of ambulatory care experience to include five (5) years of management experience.
* Prefer ambulatory and/or physician practice management experience.
* Prefer three (3) years of experience working in an urban healthcare system.  
** Skills or Special Abilities:*
* * Effective verbal and written communication skills in working with a diverse population of physicians, nurses, support staff, ancillary staff, community partners and governing bodies.
* Proven ability to develop and manage project plans and to communicate needs of plan/budget to key players and senior management.
* Strong negotiation skills, with the ability to find collaborative and positive outcomes.
* Demonstrate knowledge and skill in resource management, including budget and personnel practices.
* Ability to think critically and logically, evaluate all aspects of situations and problems, and lead change management to arrive at optimal solutions.
* Skill in establishing and maintaining effective working relationships with employees, policy-making bodies, third-party payers, patients, community, and governing bodies.
* Understand health inequities and social determinants of health.
* Demonstrate knowledge of Parkland Health policies, structure, procedures, and mission.
* Demonstrate patient-centered/patient-valued behaviors.  
** Responsibilities*
* * Oversee the development of the annual budget, incorporating Parkland Health and division goals. Periodically analyzes revenue and losses, revising budget, staffing, or other practices to accommodate cost-effective findings. Ensure informed use of division resources through clear policies, including equipment, supplies, training practices, and service utilization. Investigate, evaluate, and implement cost management expertise from diverse sources such as multidisciplinary committees, articles, journals, other hospitals, vendors, senior management, nursing, and medical staff.

Administer the operating, capital, and payroll budgets to ensure that the division has the necessary funds to carry out the goals and objectives that have been established for the division.
* Participate in leader selection, including providing input in the evaluating of leaders to ensure maximum performance and optimal service to internal and external customers.
* Act as a resource for leaders, patients/families, administration, other departments, and employees. Provide reports for senior administrative, delegate tasks in response to directives promptly and appropriately, and demonstrate…