National Director, GX

For over 40 years, 24 Hour Fitness has been a leader in the industry, driven by our mission to help our community live healthier and happier through the transformative power of fitness. With clubs nationwide, we create inclusive, welcoming spaces equipped with premium strength and cardio equipment, studio classes, and innovative digital tools. Our impact goes beyond the gym--we support our members' total well-being through coaching, connection, and community.

Join us and be part of a team that's changing lives every day!

The National Director, Group Exercise (GX) partners with senior leadership to define the long‑term GX strategy based on company objectives. This role then translates the strategy into programming, staffing, labor, training, and operating plans that strengthen the member experience and drive sustained membership growth.

• Lead the GX strategic planning process and establish long‑term priorities aligned with company objectives.
• Present strategy, action plans, and results to the Senior Leadership Team each quarter.
• Use member insights to shape a class lineup that keeps up with changing demand.
• Develop, maintain, and enforce national GX programming standards so the brand is consistent across locations.
• Lead GX marketing strategy: find marketing and media opportunities and coordinate launches with the Marketing team.
• Direct how GX field operations are carried out and assess how well they work.
• Develop, deploy, and manage the GX labor budget.
• Lead monthly GX action planning with Membership, Fitness, Legal, Marketing, IT, and HR, turning priorities into clear plans tied to sales goals.
• Develop and present GX concepts and execution plans that support retention, growth, and financial targets.
• Create and implement national GX staffing strategies.
• Lead the development and delivery of format training, oversee field training, and measure whether it's working.
• Help develop and assess the GX field management team.
• Build the team's skills through coaching, performance reviews, and monthly development plans, and resolve operational and performance issues.

• Bachelor's degree or equivalent relevant experience.
• Current fitness and GX certifications.
• Five years of senior‑level GX field management experience.
• Multi‑unit leadership experience.
• Experience leading large‑scale projects.
• Experience in strategic planning and budget development.
• Experience designing and implementing business systems.
• Strong people and program management skills.
• Strong organizational skills with the ability to manage multiple priorities.
• Ability to influence and work cross‑functionally with senior leaders.
• Excellent written, verbal, and presentation skills.

• Experience leading GX strategy and operations across a large, geographically dispersed organization.

• May work beyond typical business hours based on business needs.

• Regular travel by automobile and air is required.

In line with our mission to create a healthier, happier world, we offer comprehensive benefits to help our team members do just that. We offer benefits such as paid time off, medical and dental coverage, 401k with match for qualifying positions, a free gym membership, and discounts on products and personal training. We also have a variety of Employee Resource Groups that you can connect with to participate in community events both in‑person and virtually.

DISCLAIMER:
This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary.

Fitness

24 Hour Fitness offers benefit programs designed to meet the diverse needs of all team members, including health coverage, as well as Company paid benefits that are automatically provided at no cost, such as group life and accident insurance. There are eligibility requirements for each plan based on your position, hire and/or service date and your average hours worked. Benefit eligible team members may also accrue vacation hours.

All 24 Hour Team members, and their eligible dependents, receive a complimentary membership.

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