Supportive Project Manager II - Hobson Place

Description

Days Off: Saturday & Sunday

Shift: Office Day

Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage)
Other Benefits
:
Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan

About DESC:

Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time.

Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home.

DESC operates five shelter/emergency housing programs, 19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder.

JOB DEFINITION:

The Project Manager coordinates, in conjunction with the Senior Housing Program Manager, property management and clinical service delivery at DESC's Hobson Place.

MAJOR

DUTIES AND RESPONSIBILITIES:

• Oversee all operations of Hobson Place in accordance with all Management and Service plans, DESC operating policies and procedures, and in conjunction with the Senior Housing Program Manager.
• Manage all project operations in a fashion that is compliant with all project contracts.
• Responsible for all aspects of property management and compliance activities.
• Directly or indirectly supervise all project staff including orienting, scheduling and evaluating. Facilitate team meetings.
• Ensure enforcement of project rules to promote safety and security of staff and clients. Issue formal notices and facilitate formal eviction processes as necessary.
• Respond to emergencies and intervene in crises as necessary.
• Coordinate resident move-in and orientation process.
• Respond to resident complaints.
• Manage process to collect rent, security deposits and other charges to ensure that all funds are collected in a timely fashion.
• Liaison frequently with neighbors to respond to concerns, enlist their support, and work to involve residents in positive neighborhood activities.
• Fill in for absent staff, during and outside of normal working hours, if necessary.
• Coordinate facility maintenance with Facilities Manager.
• Coordinate data collection process in accordance with project compliance and evaluation activities.
• Work collaboratively as part of Housing Management Team, for productivity, contract compliance and overall best practices.
• Approve expenditures and coordinate orders for operating and office supplies.
• Report extraordinary occurrences to the Housing Program Manager.
• Represent agency at neighborhood meetings as assigned.
• Perform other duties as assigned.

Requirements

MINIMUM QUALIFICATIONS:

• Bachelor’s degree relevant to social services or management. Demonstrated ability to manage fast paced and complex social service or other programming may substitute for degree requirement.
  * See below for details.
• Two years of relevant work experience in human services, preferably working with adults challenged by homelessness, economic disadvantages, mental illness and/or substance use disorders. Personal lived experience may substitute for some of the work experience requirements.
• One year supervisory or…