Animal Adoption Supervisor
Listed on 2026-10-13
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Management
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Outdoor/Nature/Animal Care
Are you looking for a position with a work/life balance? Do you want to earn four (4) weeks off during your first year of employment? Do you want low and no cost health insurance options? If you answered “yes” to any of these questions, you need to complete your application now. Work for the city you love!!! The Animal Care and Protective Services Department is actively seeking a Animal Adoption Supervisor.
Did you know as a City of Jacksonville employee, you would also have twelve (12) paid holidays and a personal leave day as well? In addition to health insurance, dental, vision, life insurance and flexible spending plans are also available. City of Jacksonville employees are also eligible for Federal Student Loan Forgiveness after ten (10) years of public service and on-time payments.
This is professional work at the working supervisor level in coordinating various activities relating to animal placement, shelter admissions, community pet resources, events, and customer service. Work involves participation in the handling and care of animals. Work requires knowledge of applicable laws, techniques, methods, and procedures governing animal care and control which involves the use of specialized skills which are acquired through a combination of training and considerable on the job experience, and the ability to coordinate, monitor and evaluate programs and formulate related policies and procedures.
Assigns, monitors, reviews, and evaluates the work of assigned staff. Contacts require skills in understanding, influencing, and communicating with others in order to successfully interact with other employees and the public. Skills of persuasiveness, assertiveness, and sensitivity to others point of view are often required to influence behavior, change an opinion, or turn a situation around. The work is standardized in that tasks are covered by substantially diversified procedures and specialized standards, and because of the changing priorities, or different situations, incumbents have the latitude to consider which of the many procedures or standards should be followed and in what sequence.
The counseling work involves differing situations requiring use of judgment in search for solutions or new applications within ones' known experiences. Work is performed in office, kennel, veterinary medical, outdoor, and field environments where there are some risks and hazards due to the handling of animals, but hazards are known and somewhat predictable and mostly controllable. Schedule will involve working flex hours, weekends, nights, and holidays.
The physical demands are moderate and consist of lifting animals and supplies weighing less than 50 pounds. Operates standard office equipment such as personal computer, motor vehicle, and euthanasia equipment. The work is performed under general supervision where the work assignments are varied, and the worker is permitted some latitude to set own priority subject to supervisor's approval.
- Coordinates various activities and programs relating to animal placement.
- Coordinates with the ACPS Manager of Volunteer Services to supplement staffing with volunteer activities pertaining to animal placement
- Coordinates adoption and community support events both on and off site, prepares marketing materials, and makes budget recommendations for event fees and advertising.
- Oversees the collection of adoption fees and maintenance of records and ensures daily revenue reports are balanced with deposits. Ensures compliance with citywide cash handling policies
- Responds to complaints, concerns, and questions regarding adopted and reclaimed animals, as well as those housed in the shelter.
- Assigns, monitors, reviews, trains, directs, and evaluates the work of assigned staff.
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