Director of Building Services and Campus Operations

## Director of Building Services and Campus Operations Apply:
No Telework:
Bothell, WA:
Full time:
Posted Today:
End Date:
October 24, 2026 (10 days left to apply):
REQ
- ** Job Description
**** Facilities Services & Campus Operations has an outstanding opportunity for a Director of Building Services and Campus Operations to join their team.*
* ** About this Opportunity:
** Reporting to the Assistant Vice Chancellor of Facilities Services is responsible for providing strategic and operational leadership for Custodial Services, Campus Grounds & Sustainability, and Mail & Warehouse Operations. This position ensures these essential services are delivered safely, efficiently, sustainably, and consistently to support a welcoming, well-maintained, and fully functioning campus environment. The role leads cross-functional operations, partnerships, and service improvements that directly impact the daily experience of students, faculty, staff, and the broader campus community.

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* Key Responsibilities:

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* ** Strategic Planning and Service Programming (50%):
*** Establish programmatic goals, objectives, priorities, and schedules for Custodial Services, Campus Grounds & Sustainability, and Mail & Warehouse Operations.
* Apply continuous improvement and waste-minimization practices to all operational processes.
* Ensure compliance with applicable codes, rules, and regulations across all reporting service areas.
* Develop and implement policies, procedures, and appropriate cost structures to provide consistent service delivery to all internal and external customers.
* Consult with affected personnel, departments, and tenants regarding service-related issues prior to initiating potentially disruptive operations.
* Administer program changes subject to available budget.
* Recommend budget and resource strategies for assigned service areas; monitor expenditures and resource utilization and recommend reallocations based on operational priorities and changing service needs.
* Work closely with faculty, staff, and students to support sustainability goals.
* Establish priorities and lead strategic and tactical planning for facilities-related projects, driving decision-making and implementation across assigned service areas.
* Identify the need for contracted services and work with the FS&CO fiscal team to initiate and establish contracts. Coordinate the campus’ window washing program.
* Evaluate organizational effectiveness, identify operational needs, and lead improvements to processes, workflows, service models, and resource allocations.
* Build and lead the department's inclement weather response plans. Monitor weather and campus conditions, and alert the AVC, FS&CO to anticipated severe weather.  
** Lead and Develop a High-Performing Team (40%):
*** Establish and enforce clear performance standards, expectations, and accountability measures across all reporting service areas to drive operational excellence, consistency, and continuous improvement.
* Develop, implement, and continuously refine standardized processes, procedures, and workflows across all service areas to improve operational efficiency, ensure consistent service delivery, and support high-quality team performance.
* Estimate and submit recommendations for new staff to support program growth.
* Interview, select, hire, promote, and compensate staff.
* Monitor and ensure appropriate training and development programs are conducted.
* Oversee employee performance and apply corrective action processes as needed per union and University policy and procedure.
* Conduct performance reviews as required by University policy and procedure.
* Review and approve employee timesheets.
* Foster a culture of accountability, collaboration, and continuous improvement across the team.  
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