Health Services Assistant

** POSITION SPECIFICS
** The Pennsylvania State University, Center for Counseling and Psychological Services (CAPS), University Park, has an opening for a
** Health Services Assistant (Support Level)
** starting November 2, 2026.  The Health Services Assistant is often the first point of contact for our student clients, visitors, and campus partners. In this important role, you will help create a positive and welcoming experience while providing administrative support in a busy counseling office environment.  CAPS is seeking someone who enjoys helping others, thrives in a collaborative setting, and communicates effectively.

The ideal candidate is detail-oriented, experienced in maintaining confidentiality and handling sensitive information, and eager to learn new technologies that support student clients' care.  This full-time position is based in the Student Health Center and follows a Monday through Friday schedule from 8:00 a.m. to 5:00 p.m., with a one-hour lunch break. This is a 10-month position (83.3% FTE), with June and July off.

*
* Responsibilities include:

*** Answering and directing calls
* Welcoming student clients and visitors
* Scheduling appointments
* Maintaining records
* Managing office communications
* Assisting with a variety of administrative functions###
** While not required, experience with the following is helpful:
*** Electronic medical record (EMR) systems
* SAP Concur Travel
* 25

Live room scheduling
* Purchasing card (P-card) expense reporting
* PSUbuy* Purchasing processes (including ordering with tax exempt status)
* Coordinating and placing catering orders for meetings  
** Application Information
** To help us better understand your interest, please indicate in your cover letter specific qualifications you would bring to the position.  
** Application review will begin immediately.*
* ** MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS
** General Equivalency Diploma (GED) or High School (HS)
No prior relevant work experience required

Required

Certifications:

None###   
** BACKGROUND CHECKS/CLEARANCES
** This position requires the following clearances in addition to applicable background checks: PA State Police Criminal Background Check, PA Child Abuse History Clearance Form, and Federal (FBI) Fingerprint Criminal Background Check.###  Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S.
** SALARY & BENEFITS
** The salary range for this position, including all possible grades, is $36,888.00 - $53,532.00. Salary Structure - Information on Penn State's salary structure Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time.

One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page.
** CAMPUS SECURITY CRIME STATISTICS
** Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters.

The ASR is available for review here.
** EEO IS THE LAW
** Penn State is an equal opportunity employer and is committed to providing employment opportunities…